Analyst 1

Mondo
Bedford, MA

Apply now: Analyst 1 , location is Onsite . The start date is ASAP for this 6–12 month contract position.

Job Title: Analyst 1
Location-Type: Onsite
Start Date Is: ASAP
Duration: 6–12 months (contract)
Compensation Range: $27 - $32/hour W2

Job Description:
The Analyst 1 supports the client's quality and complaint investigation process by reviewing product complaint data, assessing potential risks, and documenting investigation findings.

Day-to-Day Responsibilities:

  • Investigate product complaints by reviewing system data and documentation

  • Analyze product performance data to confirm or deny reported issues

  • Conduct risk assessments and support root cause investigations

  • Document investigation results and write clear conclusions for internal and customer communication

  • Manage a high volume of complaint cases and maintain detailed records

  • Collaborate with cross-functional teams to support quality and process improvement initiatives

  • Identify opportunities to streamline complaint investigation workflows and improve efficiency

Requirements:

  • Must-Haves:

    • Bachelor's degree in Biomedical Engineering

    • Strong written communication skills with the ability to document investigations clearly

    • Excellent verbal communication and collaboration skills

    • Strong time management and organizational skills

    • Ability to manage high volumes of data and complaint cases efficiently

    • Demonstrated initiative and strong work ethic

  • Nice-to-Haves:

    • Experience with medical device complaint handling or quality investigations

    • Familiarity with risk assessment or root cause analysis

    • Experience working with regulated products or quality systems

    • Interest in quality, operations, manufacturing, or related functional areas

Posted 2026-03-18

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