Security Officer - Patient Information Desk

Allied Universal
Boston, MA

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Patient Information Desk in Boston, MA , you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional in a healthcare location, you will be the first point of contact, greeting visitors and assisting with access control while maintaining a welcoming atmosphere. You will help to deter security-related incidents through your presence and strong communication skills. At Allied Universal, we value teamwork, integrity, and a people-first approach, offering you the chance to make a meaningful impact in a dynamic environment.

Position Type: Full Time

Pay Rate: $23.15 / Hour

Job Schedule:

Mon 11:00 PM - 7:00 AM; Fri 11:00 PM - 7:00 AM; Sat 11:00 PM - 7:00 AM; Sun 11:00 PM - 7:00 AM

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

  • Provide excellent customer service to visitors, staff, and/or patients at the front desk by carrying out security-related procedures and site-specific policies.
  • Monitor access to the location, verifying identification and credentials as required for entry.
  • Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
  • Maintain a visible presence at the front desk to help to deter unauthorized activity and provide assistance as needed.
  • Document and report security-related incidents, unusual activities, and/or emergencies according to Allied Universal and client procedures.
  • Assist with emergency response activities, including communicating with emergency personnel and guiding individuals as directed.

Minimum Requirements:

  • At least 1 year of security-related experience is required.
  • Proof of high school diploma or GED is required by the client.
  • Applicants must be at least 21 years of age.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

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Posted 2026-01-15

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