Manufacturing Operations Specialist

Manufacturing Operations Specialist

At RaySecur, we’re on a mission to protect people and organizations from hidden security threats. Backed by cutting-edge imaging technology, software, and 24/7 expert support, our systems are used by some of the largest Fortune 500 companies and government agencies to keep their people safe.

About the Role:

We are seeking a detail-oriented Manufacturing Operations Specialist to join our production team. This hands-on position combines logistics coordination with precision assembly work, playing a critical role in our product manufacturing and distribution operations.

Key Responsibilities:

Shipping, Receiving & Logistics

• Receive, inspect, and process incoming shipments of components and materials
• Lead point of contact for end-to-end production order fulfillment
• Verify shipment accuracy against purchase orders and packing lists
• Organize and maintain parts and finished products inventory in designated storage areas
• Coordinate domestic and international outbound shipments and prepare and pack products and accessories for delivery
• Generate shipping documentation and track shipments through completion
• Communicate with vendors, carriers and customers regarding delivery logistics and schedules, ensuring timely delivery of all products
• Support Customer Success and Field Service teams to ensure field repair components are supplied when needed and RMA processes are completed and returned components are repaired on time.

Assembly

• Assembling and testing products, identifying and correcting defects.
• Assemble hardware components and products according to standard operating procedures (SOPs)
• Follow detailed work instructions and technical specifications to ensure quality
• Perform quality checks and testing on assembled components and systems
• Identify and report any defects or discrepancies during the assembly process
• Maintain a clean, organized, and safe work environment, operating tools and equipment safely and effectively
• Meet production targets while maintaining quality standards

General Operations

• Collaborate with cross-functional teams including engineering, production, finance and commercial
• Participate in continuous improvement initiatives to enhance efficiency and quality
• Support periodic inventory audits
• Follow all safety protocols and company policies

Qualifications:

• Strong attention to detail and commitment to quality
• Bachelor’s degree preferred or equal experience
• 3+ years of experience in operations, logistics, manufacturing, assembly, or supply chain
• Prior experience in shipping and receiving processes including working with shipping brokers, and preparing documentation (including customs) for domestic and international shipping
• Ability to read and interpret Standard Operating Procedures, and assembly drawings
• Physical ability to lift >50 lbs and stand for extended periods
• Strong communication skills, both written and oral (position is highly interactive with multiple departments)
• Tech savvy: MS Outlook, O365: Word, Excel (inventory tracking)
• Excellent organizational and time management skills
• Ability to work effectively in an open space, team environment

Physical Requirements:

• Ability to stand, walk, and move throughout the facility for entire shifts
• Frequent bending, reaching, and lifting of materials and products
• Manual dexterity for assembly work requiring precision
• Visual acuity to inspect components and read technical documentation

Our Culture
We foster a collaborative, down-to-earth environment where people take pride in their work, care deeply about one another, and are encouraged to grow. Guided by our core values—aligned, driven, focused, caring, and innovative—we cultivate a work environment where every team member feels valued and motivated. We place high importance on collaboration, emotional intelligence, and a genuine commitment to each other's success.

Key Qualities We Look for in Our Team Members

• Mission-Driven : You are motivated by a desire to make a positive impact and are passionate about RaySecur’s mission of protecting organizations from hidden threats.
• Adaptable : You thrive in a dynamic environment and welcome the challenge of problem-solving in a fast-evolving industry.
• Collaborative : You value teamwork and recognize that collaboration and emotional intelligence are essential to success.
• Customer-Focused : Whether you’re in engineering, customer success, marketing, or sales, you understand that the end goal is to protect and serve our customers.
• Continuous Learner : Innovation is core to our business, and we seek people who are committed to ongoing learning and development in their field.

Compliance Notice: Compensation ranges are posted in compliance with pay transparency requirements in Massachusetts, and is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.
Position Range: $50,000 - $99,000

Please note, many of our positions require the ability to obtain security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

LEGAL NOTICES: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.