Senior Principal Salesforce Business Systems Manager

New Directions, IT & Digital Talent Solutions
Waltham, MA

Job Description

Job Description

Senior Principal Salesforce Business Systems Manager We are currently engaged in an executive search for a Senior Principal Salesforce Business Systems Manager. This role is with an international company who is a leader in their field. In this role, the Senior Principal Salesforce Business Systems Manager will:

  • Interface with corporate stakeholders and end-users to scope, design, implement and manage Salesforce related project solutions.
  • Work with executive, department and business stakeholders to identify SFDC solutions design and implementation that includes requirements definition, data acquisition processes, data modeling, process automation, escalation procedures, construction and deployment.
  • Customize/enhance existing Salesforce software environments, to improve system processes and user experience.
  • Research and determine Salesforce best business practices to meet the goals and objectives of the business.
  • Assist in reviewing project scope and objectives and developing detailed requirements and documentation.
  • Configures Salesforce and works with the Development team to ensure meeting the scope and requirements of Projects.
  • Coordinates and supports Business Users in User Acceptance Testing and Go Live planning to deliver projects on time.
The appropriate individual will have demonstrated experience in the following:
  • Significant leadership business systems design and implementation of Salesforce.com Service Cloud, Sales Cloud, Marketing Cloud on both Classic and Lightning implementations of SFDC.
  • Solid understanding of Salesforce.com architecture and experience in leading complex projects.
  • Extensive background implementing Salesforce.com solutions from start to finish including analysis, requirements gathering, deploying, training and documentation.
  • Solution Design of Salesforce to improve processes and productivity to support an organization scaling at a rapid pace Salesforce administration, developing objects, record types, page layouts, workflow rules and approvals.
  • Hands on configuration and data migration experience with large-scale, complex datasets, Salesforce data tools and apps.
  • Familiarity with Apttus and Veeva platforms and experience with Salesforce portals (Communities, Partner, or Customer Portal).Integration to SAP or other ERP systems, Pharmacy Systems and Cloud Solutions.
  • Life Sciences Pharma, Biotech, Medical Devices, or Healthcare Industries highly desired.
  • Project Management with experience in various implementation methodologies such as Waterfall, Agile or hybrid models.
Interview With Us Now In order to arrange a preliminary interview, please forward a Word copy of your resume with your complete contact information. About Us New Directions is an Information Technology Recruiting and Staffing Firm that provides consulting; project staff augmentation and traditional hire services for: Enterprise Software; Business Intelligence and Data Warehousing; and Enterprise Web Applications Design & Development.Our success and subsequent growth has been based on leveraging our clients' technology with talented people.
Posted 2026-07-05

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