Administrative Assistant

Job Description

Job Description

Reeves Lavallee, P.C. is a fast-paced family law and civil litigation firm in Massachusetts, and we're looking for an Administrative Assistant who runs on precision. This is the role that keeps the office moving: a daily task list executed without reminders, documentation that stays accurate under volume, and a client experience that feels calm and professional from the first hello.

You'll support attorneys and staff by owning the details most people overlook. The right person is quick with technology, fast to learn new systems, and proactive about spotting what needs doing before being asked. You take confidentiality seriously, you follow directions the first time, and you treat accountability as a standard rather than a stretch goal.

If you do your best work inside a clear system and take pride in getting things right, you'll fit well here.

$18 - $20 hourly

Front Desk and Client Support

• Run the full daily FOH task list, including reception coverage, message handling, and coordination with attorneys and paralegals.
• Greet clients professionally and keep a calm, organized presence, making sure every visitor follows check-in procedures.
• Answer phones promptly, route calls accurately, and capture complete messages with proper internal documentation.
• Keep the waiting area polished and uphold the firm's standard for client experience.

Administrative Workflow Execution

• Complete all assigned daily tasks on schedule, without reminders.
• Handle incoming and outgoing mail: scanning, labeling, organizing physical and digital files, and routing everything to the right place.
• Maintain a clean digital organization in MyCase and Google Drive, including file naming, uploading, and task management.
• Support attorneys by preparing packets, printing documents, and completing clerical work as assigned.
• Track attorney calendars, client appointments, and next steps to keep daily operations running smoothly.

Office Operations

• Keep office supplies, FOH materials, and printing resources stocked and ready.
• Assist with document preparation, copying, scanning, mailing, and data entry.
• Support management on administrative projects that demand accuracy and on-time delivery.
• Protect confidentiality and follow firm procedures without exception.

Required

• At least 1 year in a professional office environment.
• Proven ability to follow detailed instructions and execute structured workflows.
• Strong attention to detail, accuracy, and time management.
• Excellent written and verbal communication.
• High comfort with computers and cloud systems, and the ability to learn new software quickly.
• Professional demeanor, reliability, and punctuality.
• Ability to juggle multiple tasks in a fast-paced setting without losing accuracy.
• A commitment to accountability, including owning mistakes and correcting them.

Preferred

• Experience in a law firm, medical office, financial office, or other regulated environment.
• Familiarity with MyCase, Google Workspace, or similar case management platforms.
• Strong customer service background.

Not a Good Fit For

• Anyone who struggles with deadlines, multitasking, or consistent attendance.
• People who need repeated reminders to finish tasks.

Reeves Lavallee, P.C. is a Worcester-based family law and civil litigation firm known for high standards, professional excellence, and complete dedication to client care.

Our core values are non-negotiable:

• Integrity
• Nurturing
• Honesty
• Accountability
• Focused Work

We guarantee clients consistent communication, timely updates, and reliable support throughout their legal matter.

Our team members are expected to uphold these values daily and contribute to a professional environment where excellence, responsibility, and respect define the culture.