Laboratory Coordinator - LC25-26772

Job Title: Laboratory Coordinator

Location: Hyannis, MA

Duration: 13 Weeks Contract

Schedule: Monday to Friday (1:00 PM – 9:00 PM or 2:00 PM – 10:00 PM) with rotating weekends and holidays

Pay Rate: $20 – $30 per hour (based on experience)

We are seeking a dedicated Laboratory Coordinator to support daily laboratory operations by managing laboratory information and specimen processing. This role plays a critical part in ensuring timely communication, accurate data handling, and superior customer service to both internal and external stakeholders.

• Customer Service: Provide courteous and professional service to patients, visitors, medical staff, and fellow employees.

• Data Entry: Handle data entry tasks including order entry, result entry, log review, and related functions.

• System Support: Operate and troubleshoot lab information systems, ensuring continuity through backup systems as needed.

• Communication: Answer phones, relay messages, and provide accurate information about testing and results.

• Specimen Handling: Coordinate with technical staff regarding specimen adequacy, cancellations, test add-ons, and prioritization.

• Specimen Distribution: Verify and distribute incoming specimens to the appropriate lab sections, accounting for special handling requirements.

• Shipping & Documentation: Prepare specimens for shipment, manage transportation logistics, and ensure accurate documentation.

• Inventory Management: Maintain inventory levels, place orders for stock items, and manage incoming supplies.

• Confidentiality: Uphold patient and institutional confidentiality at all times.

• Teamwork: Foster positive relationships with colleagues and contribute to a collaborative work environment.

• Cleanliness & Safety: Maintain a clean and organized work area in compliance with safety protocols.

• Policy Adherence: Follow hospital and departmental policies, including safety and emergency procedures.

• Quality Assurance: Assist in QA data collection and process improvement projects.

• Specimen Processing: Support pre-analytic processes including labeling, aliquoting, and prioritization.

• Culture & Blood Specimens: Process and prepare specimens, including inoculation of cultures and phlebotomy tasks.

• General Duties: Perform glassware and area cleaning duties, and other lab-related tasks as needed.

• Identification: Wear facility-provided ID badge at all times during working hours.

• High school diploma or equivalent required

• Prior experience in a laboratory or healthcare setting preferred

• Strong attention to detail with excellent organizational skills

• Effective communication and interpersonal abilities

• Ability to manage multiple tasks in a fast-paced environment

• Familiarity with laboratory equipment and specimen processing preferred

• Ability to read, write, and follow written instructions

• Commitment to confidentiality and professional integrity