Claims Administrator/Specialist

Robert Half
Randolph, MA

Job Description

Job Description

We are looking for a detail-oriented Claims Administrator to support a general contractor in the greater Boston area . This is a contract-to-permanent position, where you will play a pivotal role in supporting the Director of Risk Management with managing various insurance claims. You will collaborate with adjusters, attorneys, and other stakeholders to ensure claims are investigated thoroughly, processed efficiently, and resolved in a timely manner.

Responsibilities:

• Assist in managing and overseeing insurance claims, including general liability, workers' compensation, and auto liability.

• Collaborate with adjusters, attorneys, and third-party carriers to investigate claims and determine liability.

• Prepare comprehensive loss runs and claims reports to identify trends and areas of focus.

• Compile and organize documentation required for Discovery requests and litigation processes.

• Handle small nuisance claims that may not fall under existing insurance coverage.

• Assess tender opportunities and make recommendations on settlements.

• Provide support for claims related to construction, environmental liability, and property risks.

• Ensure accurate processing of claims and maintain compliance with industry standards.

• Utilize industry knowledge to interpret construction documents and evaluate construction litigation cases.

• Work closely with stakeholders to address inquiries and provide updates on claim statuses.

• Minimum of 3 years of experience in insurance claims, with a focus on general liability and construction claims.
• Proficient in handling claims processing, including auto general liability and workers' compensation.
• Strong understanding of construction documents and litigation processes.
• Experience collaborating with third-party insurance carriers and adjusters.
• Familiarity with small claims handling and settlement assessments.
• Knowledge of industry-specific risks, such as environmental liability and builder’s risk.
• Excellent organizational and communication skills to manage documentation and coordinate with stakeholders.
• Ability to analyze data and prepare detailed claims reports.
Posted 2026-04-11

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