Security Officer Guest Services

Allied Universal
Cambridge, MA

Job Description

Job Description

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Patrol Guest Services in Cambridge, MA , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an Unarmed Patrol Officer at a dynamic commercial real estate location, where you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and deliver outstanding customer service and communication. In this role, you will support daily operations with professionalism, teamwork, and integrity while contributing to a caring, reliable, and innovative environment that puts people first.

Position Type: Part Time

Pay Rate: $23.00 / Hour

Job Schedule:

DayTimeFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AM

What You'll Do:

  • Provide customer service to tenants, visitors, and property staff by following site-specific procedures, access protocols, and appropriate emergency response activities at a commercial real estate location.
  • Respond to incidents, maintenance concerns, and critical situations in a calm, problem-solving manner, documenting observations and sharing updates with property management and/or Allied Universal leadership as needed.
  • Conduct regular and random foot and/or vehicle patrols throughout the building, common areas, parking areas, and perimeter to help identify unusual activity and report security-related concerns.
  • Monitor entrances, exits, and designated areas to help support authorized access, observe daily activity, and assist with directions, visitor inquiries, and general site information.
  • Complete routine reports and activity logs, noting patrol findings, incidents, and client-facing interactions in accordance with site policies and Allied Universal standards.

Minimum Requirements:

  • Customer service experience is preferred.
  • Access control and badge experience is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial Benefits: Participate in our retirement savings plan to invest in your future.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1570779
Posted 2026-04-10

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