Operations Manager

Pettis Consulting
Tewksbury, MA

One seeking a highly resourceful and scrappy Operations Manager to support a broad range of critical business functions. This role is ideal for a self-starter who thrives in dynamic environments, excels at solving problems, and is eager to take ownership of operational workflows, administrative systems, purchasing logistics, office infrastructure, and key HR-related activities.

The Operations Manager will be a core generalist who keeps the organization running smoothly — managing processes, coordinating teams, maintaining systems, and improving efficiencies across ODIN’s growing engineering and EPC operations.

Core Responsibilities

Office & Operations Management
• Act as the primary point of contact for office needs, equipment, and administrative service vendors.
• Maintain office systems, supplies, equipment inventory, safety protocols, keys/badges, access, and workspace organization and other office functions.

• Source, evaluate, and coordinate purchasing needs for office supplies, equipment, materials, and services.
• Issue purchase orders, work with AP/AR, and maintain procurement records.
• Negotiate terms with suppliers for competitive pricing and delivery timelines.
• Track inventory and reorder thresholds proactively.

HR & People Operations Support

• Support HR processes including onboarding, offboarding, benefits enrollment support, HRIS updates, and employment documentation.
• Manage recruitment logistics (posting roles, scheduling interviews, coordinating offers).
• Maintain personnel files, compliance records, and HR trackers.
• Help draft and update employee handbooks, policies, and employee communications.
• Assist with timekeeping, payroll paperwork, PTO tracking, and HR compliance tasks.

Process Improvement & Ad Hoc Execution

• Identify operational inefficiencies and implement practical, scalable improvements.
• Own special projects and cross-departmental initiatives as assigned by leadership.
• Provide regular reporting on key operational metrics, trends, and risks.
• Work collaboratively across teams to ensure alignment and progress on operational goals.

Qualifications & Requirements

Working Environment

• Office-based with the option for hybrid work as appropriate.
• Fast-paced, small-team environment where adaptability and initiative are valued.
• Occasional travel or extended hours may be required for events, meetings, or deadlines.

Requirements

Education

• Bachelor’s degree in Business Administration, Operations Management, HR, Engineering Management, or related field preferred.

Experience

• Minimum 3–5 years of operational or administrative experience in professional services, engineering/EPC, consulting, or technical operations.
• Strong administrative, project coordination, and multi-tasking experience.
• Experience supporting HR or people operations duties strongly preferred.

Skills & Competencies

• Highly organized, self-directed, and detail-oriented.
• Excellent written and verbal communication skills.
• Strong problem solver with the ability to prioritize, escalate appropriately, and follow through.
• Proficient with Microsoft Office Suite (Outlook, Word, Excel, Teams, PowerPoint).
• Comfortable learning/adopting business systems such as HRIS, PM software, ERP, timekeeping/payroll tools, and procurement tools.
• Comfortable working independently, managing ambiguity, and driving tasks to completion.
• A “can-do” attitude with a willingness to roll up sleeves and deliver outcomes.

Benefits

ODIN EPC offers a competitive compensation package including:
• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays
• Professional development support

Salary is commensurate with experience and includes eligibility for performance-based incentives.

Posted 2026-01-15

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