Veeva Clinical Business Administration Specialist

Business Administration Specialist - Contract - Remote

Empower clinical teams by optimizing the Veeva Vault systems that keep trials running smoothly.

Proclinical is seeking a Veeva Clinical Business Administration Specialist to support the day-to-day business operations of Vault Clinical modules.

Primary Responsibilities:

The successful candidate will collaborate with teams to design, configure, maintain, validate, and support Vault Clinical systems. This position involves a mix of technical expertise, user support, and process improvement initiatives.

Skills & Requirements:

• Strong oral and written communication skills, excellent organizational abilities, and attention to detail.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Familiarity with clinical trial processes, ICH-GCP guidelines, and essential documents.
• Critical thinking and problem-solving skills.
• Proficiency in Microsoft Office applications.
• Knowledge of GXP systems in the pharmaceutical or CRO industry, particularly CTMS or related systems.
• Understanding of computer system validation and system lifecycles.
• Experience with Veeva Vault Clinical eTMF and CTMS systems; Veeva Vault Certified Administrator is a plus.
• Database management and reporting experience; familiarity with the TMF reference model is advantageous.

The Business Administration Specialist's responsibilities will be:

• Develop and maintain Veeva Vault reports and dashboards, ensuring clear documentation for user understanding.
• Collaborate with the Change Management team to draft system training materials, including quick reference guides and presentations.
• Provide end-to-end user support, including troubleshooting, technical assistance, and analysis of request trends.
• Manage business process-driven values, metadata, controlled vocabularies, and picklists.
• Liaise with internal and external IT teams to address bugs, discuss functionality, and implement best practices.
• Identify opportunities for process improvements and system enhancements, including performing system health checks and gathering user feedback.
• Support PQ execution and participate in training sessions, office hours, and knowledge-sharing events.
• Manage CTMS requests, such as study record creation, team roster updates, and troubleshooting.
• Communicate new release information to users in an accessible and efficient manner.
• Oversee TMF requests, including monitoring document integration metrics, conducting post-migration quality checks, and reviewing audit trails.
• Support testing of system enhancements and fixes prior to deployment.
• Maintain quick reference guides and respond to routine metrics queries.
• Assist with digital transformation initiatives, including automation and AI implementation, ensuring proper documentation, testing, and verification.

If you are having difficulty in applying or if you have any questions, please contact Anthony Rabinkov at a.rabinkov @proclinical.com

If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists please request a call back at the top of this page.

Proclinical is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Proclinical is acting as an Employment Agency in relation to this vacancy.

By submitting this application, you confirm that you've read and understood our privacy policy, which informs you how we process and safeguard your data -