Accounting and Customer Service Associate

Accounting and Customer Service Associate Location Chelsea, MA :

What makes Groundtrans Logistics great? Our People!

We believe that each employee's individual contributions make us the #1 White-Glove delivery company on the East Coast. We are currently hiring a full-time Billing/Customer Service Associate for our location in Chelsea, MA.

Description:

We are seeking a motivated Billing / Light Bookkeeping / Customer Service Associate to join our team. This position offers ample opportunities for growth within a supportive and collaborative environment. In this role, you will support the Operations Team with all aspects of the billing life cycle, prepare invoices, monitor outstanding balances, and ensure accuracy of each invoice. This position requires an individual to thrive and lead in a fast-paced environment, while juggling multiple daily tasks and deadlines.

Compensation and Schedule:

This is a five-day-per-week admin job, working as an employee and earning $20-24/hour. Each week, you will have a stable Monday-Friday schedule which can consist of remote and in-person hours.

Key Responsibilities:

• Own the weekly billing process, communicate with the Operations team regarding client invoicing, and resolve any billing issues promptly.
• Prepare, analyze, and distribute invoices for multiple clients.
• Promptly research and respond to quote requests, address any invoicing issues as they arise.
• Gather and consolidate weekly revenue data to assist in preparing files for month end reporting.
• Maintains good work habits, including reporting to work on time and adhering to standard work and company procedures
• Perform additional accounting/light bookkeeping tasks as needed.
• Manage office duties such as filing, purchasing supplies, answering phone calls, and handling other tasks as they arise
• Adhere to company guidelines while interacting with customers and serve as brand advocate.

What you must have:

• Associates degree or equivalent experience in billing or related field
• Minimum of 2 years of accounting or billing related experience
• Excel/Data Analysis Skills and experience with Microsoft 365

What makes you stand out:

• Excellent analytical and communications skills
• High level of accuracy and attention to detail
• Ability to manage multiple tasks in a fast-paced environment.
• Organized, with the ability to work independently, take initiative and solve problems.
• Comfort with use of Order Management systems and technology.

Groundtrans Logistics Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Groundtrans recruits and advances qualified applicants/employees regardless of race, religion, color, gender, sexual orientation, gender identity, ethnicity, or national origin.

Job Types: Full-time, Part-time

Pay: $20.00 - $24.00 per hour

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Experience:

• Billing: 2 years (Preferred)

Ability to Commute:

• Chelsea, MA 02150 (Preferred)

Work Location: In person