Sales Representative

Sales Representative - Factors Group

The Sales Representative is responsible for growing and maintaining brand sales within the assigned territory and channels, while taking into consideration the company's commitment to our seven core values such as Sustainability (people, planet, and profit) in the planning and implementation of all actions related to the area of responsibility.

Job Responsibilities:

• Grow territory sales by developing strong relationships, commitment to the brand and product knowledge
• Achieve established territory goals and projections: sales targets, new product sales, lead generation, new account openings and follow up
• Achieve minimum of 6 customer meetings/trainings/drop-ins/calls per day
• Achieve 100% coverage of assigned customers each month
• Establish, prepare and detail accounts on a regular call cycle, communicating updates and promotions
• Provide customer with technical advice related to products; advise customers with expert knowledge of products
• Qualify and open new accounts and process orders in an accurate and timely manner
• Log details of calls, issues and customer interactions in customer relationship management (CRM) tool and update progress and resolution
• Provide detailed regular reports on call cycle, challenges, opportunities, competitor intelligence and customer feedback
• Follow and adhere to all given instructions including work procedures, Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (GMP)
• Strictly adhere to and observe all safety policies as outlined in the company policies and training sessions
• Other duties as required

Requirements:

• Technical: Completion of a Bachelor of Science degree in Nutrition or Natural Medicine
• Minimum three years of experience in sales, preferably in the natural health industry
• Must be available for bi-monthly intrastate travel to service regional accounts
• Valid Australian driver's license and access to a reliable vehicle
• Computer proficient in Word, Excel, PowerPoint and basic CRM systems
• An equivalent combination of education and experience may be considered

Attributes:

• Excellent communication and presentation skills (verbal and written) in English
• Must be customer service oriented with a strong track record of excellence
• Must have the ability to quickly learn systems, processes, and procedures
• Proven ability to deal with high-profile accounts and customers
• Self-motivated, organised, and detail-oriented
• Ability to converse with people from diverse backgrounds
• Ability to work under pressure to meet deadlines
• Ability to prioritise, and manage time effectively
• Must work well individually and in a dynamic team environment
• Able to manage territory call cycle, an expense account and arrange travel under the travel/events guidelines provided