Residential Life Coordinator

Overview

Residential Life and Learning (RLL) supports students as they live independently and in community with others. Our professional and student staff teams achieve this by facilitating intentional opportunities for connection, engagement, leadership, learning, and growth.

What You'll Do

The Residential Life Coordinator (RLC) is a full-time professional staff member who lives in university housing and is responsible for the day-to-day operation and community development of their assigned residential area(s). Specific responsibilities include:
- Directly supervise student staff (Resident Assistants, Theme and Special Interest Program Assistants, Jumbassadors, and/or Operations Assistants) in supporting communities that foster growth, and developing a living experience that emphasizes shared ownership of a safe and healthy environment for all of its members
- Address student behavioral issues, support students of concern, respond to crisis and emergency situations, and serve in an on-call rotation for after-hours support
- Facilitate a robust and engaged community experience where students are living, including the development and facilitation of social and educational initiatives

• Supervision
  • Directly supervise student staff, including training and development, shift scheduling, evaluation, and performance management
    *Participate in student staff recruitment and selection processes
    *Design and deliver role-related ongoing education, training, and professional development
• Community Engagement and Education
  • Facilitate planning and implementation of programs and community initiatives
  • Attend residential events and programs to build connection with students
  • Facilitate meetings and circles with students in assigned residential area(s)
  • Establish presence in each assigned building through open hours and/or programs
• Student Behavior and Student Support
  • Serve as resource and support for students in assigned residential area(s)
  • Address student behavior and alleged policy violations through conduct and/or behavior intervention meetings
  • Serve in on-call rotation, coordinating response and follow up to a range of incidents, some of which are highly complex in nature
  • Mediate conflicts between students, facilitating discussions that resolve issues and restore relationships
• Operational and Logistical Responsibilities
  • Assess the physical conditions of assigned residential area(s) on a weekly basis to ensure spaces are clean, habitable, safe, and well-maintained
  • Oversee the opening and closing processes in assigned residential area(s)
  • Facilitate Health and Safety Inspections for assigned residential area(s)
  • Allocate, track, and reconcile budget for assigned residential areas(s)

What We're Looking For

Basic Requirements:
Knowledge and experience typically acquired by:

• Bachelor's Degree
• Prior experience in residential life, fraternity/sorority life, student activities, or related student affairs areas
• Commitment to advising, mentorship, and guiding students
• Flexibility, approachability, and enthusiasm
• Co-curricular experience in educational settings
• Demonstrated experience with diverse student populations and commitment to inclusiveness
• Self-directed, organized, and strong administrative skills
• Ability to live within assigned apartment full-time (12 months)
• Superior interpersonal skills
• Must pass criminal background check

Preferred Qualifications:

• Master's Degree
• Experience with student staff supervision