Sr. Clinical Trial Coordinator (CTC)

About Convatec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit

Convatec is looking for a senior electronic Trial Master File (eTMF) specialist who will be responsible for the oversight, operational management, and continuous improvement of the Trial Master File across clinical studies. This role ensures that TMF processes, systems, and documentation comply with global regulatory requirements (e.g., ICH-GCP, FDA, EMA) and support inspection readiness at all times.


Position Overview:
The Sr. Clinical Trial Coordinator (CTC) plays a key role to the success of Convatec’s clinical trials. The Sr. CTC’s primary role is to ensure the accurate and complete organization of the eTMF for Convatec clinical trials, maintaining adherence to Good Clinical Practice (GCP) guidelines and relevant regulations. The Sr. CTC will manage document processing, quality control, and system administration to ensure the eTMF for all Convatec clinical trials is compliant and ready for regulatory inspections and audits.

Key Responsibilities:

• Uploading, reviewing, indexing, and archiving documents within the eTMF system (Veeva)
• Performing quality checks on documents to ensure accuracy, completeness, and compliance with SOPs, WIs, and regulations
• Liaising with study teams, sites, and CROs to facilitate document exchange and ensure efficient eTMF management
• Maintain study-specific documentation and provide global support with study team lists, project-specific training requirements, and assist CSMs / CRAs in collecting study specific records from investigative sites participating in Convatec clinical trial(s) as required
• Analyzing document quality, and identifying areas for improvement
• Conduct department and investigator file reviews as assigned, documenting findings in the appropriate systems
• Work closely with CRAs during monitoring visits to provide missing documents required for the eTMF, are available for site audits, and address any findings promptly
• Proactively communicate any findings / issues to management
• Ensuring the eTMF is compliant with GCP, regulatory guidelines, and company SOPs
• Generate metrics for department and study team usage supporting TMF completeness, accuracy and quality
• Preparing the eTMF for audits and inspections, and participating in audit activities
• Attend kickoff meetings / study core team meetings and take notes as required

Authority (if applicable):

Not Applicable

Skills & Experience:

• Key competencies and characteristics candidates need to demonstrate to help build our diverse, inclusive culture and to be successful in this role include:
  • Strong understanding of clinical trials and eTMF systems.
  • Proficiency in using eTMF platforms (e.g., Veeva, CTMS).
  • Excellent organizational and time management skills.
  • Attention to detail and ability to maintain consistency in document processing.
  • Strong communication and interpersonal skills to collaborate with study teams.
  • Knowledge of GCP guidelines and regulatory requirements.
  • Ability to work independently and as part of a team.

Qualifications/Education:

• Bachelor’s degree in a scientific or healthcare-related field is preferred (years of experience may be considered in lieu of a bachelor’s degree)
• 2 years of experience as a CTC or a similar role in the medical device or clinical research industry
• Strong understanding of clinical trial processes and regulatory guidelines.
• Proficiency in electronic Trial Master File systems (experience with Veeva is a plus).
• Excellent attention to detail with problem-solving and analytical skills.
• Strong organizational and time management abilities.

Dimensions:

Team

This position does not have direct reports.

Principal Contacts & Purpose of Contact

Internal – Medical Affairs, Clinical Operations (Study Management, Site Management, Data Management / Data Analytics), leadership as requested

External – Vendors, Clinical Site Staff, IRBs/ECs

Travel Requirements

This position requires minimal to no travel. Travel up to 5% of the time may be required to attend departmental

or company meetings which may require overnight travel if outside the Unites States; however, these meeting

would be 1-2 times per year.

Languages

• Speaking: Yes English*
• Writing/Reading: Yes English*

Working Conditions

Remote Working

Special Factors

Working hours will require some overlap with headquarters in Deeside, UK (GMT+0 in winter and GMT+1 In

summer)

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected].

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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