HR Generalist

Crown Linen Service Inc
Brockton, MA

Job Description

Job Description

HR Generalist - Join our team at Crown Linen Service, Inc.

Location: Brockton (In Person Position)
Employment Type: Full-time
Industry: Commercial Linen & Uniform Services

Are you passionate about creating positive employee experiences and building a strong workplace culture? Do you thrive in fast-paced environments and enjoy working with diverse teams? Crown Linen Service, Inc., a leading provider of commercial linen and uniform services, is looking for a motivated HR Generalist to support our growing operations.

About the Role

As an HR Generalist, you'll be at the heart of our Human Resources team, working closely with the HR Director, Senior HR Generalist and leaders across the organization. You'll play a key role in recruitment, onboarding, employee relations, compliance, benefits administration, risk management and much more. This is a dynamic position for someone who enjoys building relationships, solving problems, and helping employees thrive.

What You'll Do

Talent Acquisition & Onboarding

Partner with managers to identify hiring needs and implement strategic recruiting plans. Source, screen, and interview candidates; coordinate assessments and background checks. Guide new hires through a seamless onboarding process and lead engaging orientation sessions.

Employee Relations & Support

Serve as a go-to resource for employees, answering questions and resolving concerns. Foster a positive and inclusive workplace culture. Provide HR support to union and non-union staff and liaise with union representatives. Conduct investigations, performance discussions, and disciplinary actions in line with policies. Support plant employees by providing translation in Cape Verdean Creole, French and/or Spanish.

HR Administration & Compliance

Maintain accurate employee records in iSolved HRIS. Ensure HR files and documentation meet legal standards and internal policies. Help manage FMLA/PFML, ADA, and other leave programs. Stay current on federal and state employment laws and support compliance efforts. Assist in audits, unemployment claims, terminations, and safety walkthroughs.

Employee Engagement & Culture

Drive initiatives to increase employee engagement, retention, and morale. Coordinate recognition programs and company events. Communicate HR announcements and updates.

Benefits & Wellness

Support open enrollment and assist employees with benefit-related questions. Assist with 401(k) administration and benefits coordination.

HR Projects

Contribute to process improvements, policy updates, and special HR initiatives. Participate in safety committee meetings and quarterly walk-throughs.

What We're Looking For
  • Bachelor's degree in Human Resources, Business Administration, Psychology, or relevant experience.

  • 1-3 years of hands-on recruiting and HR generalist experience, preferably in a manufacturing or service environment.

  • Working knowledge of employment laws and HR best practices.

  • Bilingual (Cape Verdean Creole and/or Spanish) strongly preferred.

  • Strong communication, organizational, and problem-solving skills.

  • High level of confidentiality and professionalism.

  • Proficient in Microsoft Office and HR systems (iSolved experience is a plus).

Apply today to be a key part of Crown Linen's continued success!

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Posted 2025-07-28

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