IT Strategy & Planning Analyst, Principal - Remote

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At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us.

Job Posting Title

IT Strategy & Planning Analyst, Principal - Remote

Job Description

The IT Strategy & Planning Analyst – Principal is a key leader in advancing Prime’s technology planning and delivery operating model. This role is accountable for designing frameworks, delivering training, providing coaching, and driving continuous improvement to strengthen organizational alignment. As a subject matter expert, the analyst ensures that processes, tools, and services are optimized to support Prime’s strategic and operational objectives.

By partnering closely with stakeholders across IT, finance, and business operations, this position fosters strong cross‑functional collaboration, enhances service delivery, and promotes a culture of operational excellence throughout the organization.

Responsibilities

• Partner with business leaders, IT leadership, enterprise architecture, and strategy teams to ensure the delivery framework is aligned and integrated with broader organizational processes.
• Apply architectural principles toidentifycapability gaps and improvement opportunities across people, process, information, and technology domains, and drive enhancements to strengthen the delivery framework.
• Analyze complex process challenges and translate them into clear, actionable, and scalable solutions that support operational effectiveness and strategic alignment.
• Support delivery governance and process assurance by defining business context, conducting impact analyses, andestablishingmeasurement approaches to monitor effectiveness.
• Lead cross functionalteams to gather, evaluate, and synthesize feedback on the operating model, using insights to drive continuous improvement and maturity of adoption.
• Manage ongoing updates to operating model framework assets, includingmaintainingSharePoint content, documentation, and training materials to ensure accuracy and accessibility.
• Provide coaching, training, and guidance on the operating model to stakeholders at all levels, fostering consistent understanding and adoption across the organization.
• Oversee the development, maintenance, and quality of operating model templates and deliverable repositories, ensuring theyremainaligned with established standards and governance expectations.
• Other duties as assigned

Minimum Qualifications

• Bachelor’s degree in business, Computer Science or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED required
• 7 years of work experience in IT, business operations or related field including 3 years of experience in process design and improvement
• Must be eligible to work in the United States without need for work visa or residency sponsorship

Additional Qualifications

• Ability to influence leaders without authority
• Strong coaching skills
• Strong facilitation skills
• Highly organized
• Ability to deliver training classes
• Solves complex problems by taking a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Ability to translate abstract concepts and problems into comprehensive solutions
• Anticipates potential objections and influences others to adopt a different point of view
• Communicates complex concepts at all levels across the area or department

Preferred Qualifications

• PBM or healthcare industry experience
• Project management and/or Scrum Master experience
• Experience in managing one or more services in the IT Strategy and Planning function

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures

Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job.

Potential pay for this position ranges from $94,000.00 - $160,000.00 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page ( and click on the "Benefits at a glance" button for more detail (

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law. _ _

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.

At Prime Therapeutics (Prime), we are a different kind of PBM. We’re reimagining pharmacy solutions to provide the care we would want for our loved ones. That purpose energizes our team and creates limitless opportunities to make a difference.

We know that people make all the difference. If you’re ready for a purpose-driven career and are passionate about simplifying health care, let’s build the future of pharmacy together.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.     

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [email protected].

If you have questions about this posting, please contact [email protected]