Full Time Teller, Fairhaven, MA

Full Time Teller, Fairhaven, MA

Country: United States of America

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal presence in the northeast U.S., Santander’s retail division serves nearly 2 million customers and more than 5% of small businesses in the US.

Our Tellers processes face-to-face Customer transactions for a variety of routine financial transactions.

Responsibilities

• Adheres to safe deposit box procedures/ operations and guidelines
• Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions
• Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services
• Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel
• Recognizes sales opportunities and cross-sells bank products by making quality referrals, meeting all assigned teller goals
• Validates transactions for system or operational changes to ensure operational integrity and compliance to all required regulations

Qualifications

• High school diploma or equivalent (GED)
• 0-3 years of Cash Handling experience in a Retail or Banking environment
• Ability to adhere to policies, procedures, and instructions of management
• Ability to effectively ask questions and identify needs to enhance the customer relationship
• Detail oriented with the ability to function in a fast-paced and changing environment
• General Math skills
• Superior customer service skills
• Minimal physical effort such as sitting, standing, and walking
• Actively seeks information to understand customer needs
• Communicates clearly and precisely
• Listens carefully and asks questions to clarify understanding
• Displays a can-do attitude and willingness to learn
• Proactively clarifies one’s tasks and responsibilities
• Has basic understanding of organization’s flagship products and services
  Can identify the risk return of products and services
• Learns about and diligently follows established risk management policies, processes and procedures
• Learns new methods and procedures or modifies them to meet new standards Is positive about new approaches and methods resulting from change
• Works effectively in team setting
• Shows appreciation for others' help and lends a hand when needed to complete shared tasks
• This is a Full Time position and the hours per week will generally be between 30 and 40 hours per week. The Recruiter for this position will be able to discuss the specifics of the schedule requirements and hours for this position. This is a non-exempt position eligible for overtime compensation calculated at 1.5 times your regular rate of pay for any hours worked over 40 hours per week, subject to all Santander policies and approvals regarding overtime

Employees desiring consideration should complete an online application, utilizing the appropriate process as subscribed by the posting entity. Employees should provide all pertinent information to support their candidacy. To be considered eligible for internal posting, Santander employees must meet all eligibility requirements.

• Meet the qualifications posted for the positions they are applying for
• Apply online through the Company’s internal careers site for job posting
• Complete 12 months of continuous service within your current position and be in good standing (rating of Achieved or better, not been placed on a performance improvement plan)

Please click here to see the full policy:

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply .

What Else You Need To Know :

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range

Minimum:

$29,250.00 USD

Maximum:

$45,000.00 USD

Link to Santander Benefits:

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions :

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required .

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next :

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at [email protected] to discuss your needs.

Primary Location: Fairhaven, MA, Fairhaven - Branch MA

Other Locations: Massachusetts-Fairhaven

Organization: Santander Bank N.A.