ENERGY SERVICES DATA ENTRY CLERK

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Energy Data Entry Clerk.docx

About Us: Making Opportunity Count is a non-profit human services agency dedicated to creating positive change and enhancing the lives of individuals and families in Fitchburg, MA. We are committed to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is driven by a shared passion for making a lasting impact.

Job Title: ENERGY SERVICES DATA ENTRY CLERK

Position Overview:

Maintain organized and up-to-date digital files in support of the day-to-day operations of the Energy Services Programs.

Essential Duties and Responsibilities:

• The Data Entry Clerk Input and maintain updated client status records in the Statewide Client Service Center to reflect current production pipeline.
• The Data Entry Clerk will monitor emails, logging documents and communications in the Monday.com platform upon receipt.
• Follow program guidelines for the use of all required database systems: Monday.com, CMS, CSG eConservation, HEARTWAP and LIHEAP, In Demand, etc.
• Maintain organized digital and paper participant files in accordance with program guidelines.
• Ensure client files comply with agency and funder requirements.
• Work as a team with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Assist with other clerical duties as needed including filing, mailings, phone coverage, etc.
• When schedule requires remote work, expected to be available for meetings, calls, responding to emails, and conducting regular duties.
• The Data Entry Clerk attends all required staff meetings, supervision, training, and contractual meetings.
• The Data Entry Clerk attends mandatory agency training and other relevant trainings.
• Comply with agency and funders' paperwork requirements and procedures.
• Participate in professional development activities and team meetings.
• The Data Entry Clerk maintain strictest confidentiality.
• Perform related work as required.

Required Qualifications and Skills:

• Associate degree or equivalent professional experience.
• Two years' experience in Human Service or related field or applicable work experience working with diverse individuals and families that have low incomes.
• Additional appropriate education may be substituted for experience or
• Additional directly related experience may be substituted for education.
• Bi-lingual Spanish preferred.

Join our team at Making Opportunity Count and experience a range of fantastic benefits that enhance your work-life balance and overall satisfaction:

• Health, Dental, FSA, and Vision Insurance: Take care of your well-being with comprehensive coverage.

• Paid Time Off (PTO): Enjoy generous time off to relax and recharge.

• Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.

• Student Loan Forgiveness: We're here to help you ease your student loan burden.

• Tuition Remission: Invest in your education with our tuition remission program.

• Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.

• Pet Insurance: Ensure your furry friends receive the best care.

• Employee Discounts: Access exclusive discounts and perks.

Join us at MOC and experience a workplace that values your well-being and personal growth!