Ophthalmic Assistant, Retina

Mass General Brigham
Boston, MA

Site: Massachusetts Eye and Ear Infirmary

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for conducting technical and administrative patient support activities that assist the professional staff (Ophthalmologist Orthoptist Residents etc.) in administering the healthcare and support needed for patients and families in the outpatient ophthalmic clinic.

Does this position require Patient Care Yes

Essential Functions

-Modify patient treatment plans as indicated by patients responses and conditions

-Prepares patients for visual field tests

-Recording patient history and chief eye complaint.

-Maintains a smooth flow of patients to the physician altering test sequence as required.

-Performs color vision testing and glare/brightness testing

-Implements infection control policies and procedures.

-Records and updates current eye medications and eye history/medical history in the patients health record

-Serves and protects the healthcare community by adhering to professional standards policies and procedures federal state and local requirements and JCAHO standards.

Qualifications

Education

  • High School Diploma or Equivalent required


Can this role accept experience in lieu of a degree

  • No


Licenses and Credentials

  • N/A


Experience

  • experience in an ophthalmic or health care related setting 0-1 year preferred


Knowledge Skills and Abilities

  • Knowledge of medical terminology.
  • Strong patient/customer service skills.
  • Ability to receive and comprehend instructions verbally and/or in writing.
  • Adjusting actions in relation to others actions.
  • Ability to maintain motivation to achieve goals while dealing with challenges.
  • Excellent problem-solving skills.
  • Proficient in Microsoft Office Suite and Adobe Acrobat DC.

Additional Job Details (if applicable)

Physical Requirements

  • Standing Frequently (34-66%)
  • Walking Frequently (34-66%)
  • Sitting Occasionally (3-33%)
  • Lifting Frequently (34-66%) 35lbs (w/assisted device)
  • Carrying Frequently (34-66%) 20lbs - 35lbs
  • Pushing Occasionally (3-33%)
  • Pulling Occasionally (3-33%)
  • Climbing Rarely (Less than 2%)
  • Balancing Frequently (34-66%)
  • Stooping Occasionally (3-33%)
  • Kneeling Occasionally (3-33%)
  • Crouching Occasionally (3-33%)
  • Crawling Rarely (Less than 2%)
  • Reaching Frequently (34-66%)
  • Gross Manipulation (Handling) Frequently (34-66%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

243-245 Charles Street

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Day (United States of America)

Pay Range

$17.36 - $24.45/Hourly

Grade

3 At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.

Posted 2025-11-21

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