Employment Housing Coordinator

Mental Health Association - Western MA
West Springfield, MA

About MHA

MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.

About the Division of Recovery Services (DRS)

MHA’s Division of Recovery Services (DRS) supports individuals of all ages who are navigating mental health and substance use challenges. Our youth residential programs serve adolescents involved with the Department of Children and Families (DCF) who are working through behavioral health needs in a safe, structured environment.

DRS also provides residential and outreach support for adults in recovery or currently living with addiction, many of whom may also experience co-occurring mental health concerns. Through compassionate, trauma-informed care, we help individuals build coping skills, restore stability, and work toward long-term recovery and wellness.

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Position Summary

The Employment/Housing Coordinator supports young adults (ages 18–22) enrolled in the Young Adult Supported Community Living program to achieve their goals of sustainable employment and stable housing. This position combines case coordination, job coaching, and housing navigation, while promoting independent living skills and self-sufficiency. Based in Hampden County, this Monday–Friday role may require occasional weekend flexibility.

Pay Rate: $20 an hour

Open Shift: Monday through Friday 9am-5pm (40h)

Key Responsibilities

  • Assist young adults in securing and maintaining housing, including support with applications, landlord outreach, advocacy, and housing placement for those transitioning out of the program.
  • Conduct housing readiness and safety inspections to ensure units meet program standards and participant needs.
  • Provide job development and coaching, including resume writing, interview preparation, job searches, and soft skills training.
  • Deliver vocational and housing assessments to identify participant strengths, goals, and service needs.
  • Support participants in learning independent living skills, such as budgeting, time management, and transportation use.
  • Help participants apply for and maintain public benefits, including SNAP, MassHealth, and housing subsidies.
  • Promote community engagement and participation by connecting participants to local resources, events, and opportunities.
  • Document services and participant progress through timely completion of progress notes, data entry, and required reports, while providing transportation to appointments or housing viewings as needed.

 

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

  • Valid driver’s license, sufficient automobile insurance, acceptable driving record, and access to a reliable vehicle during working hours.
  • Ability to work independently and collaboratively within a team.
  • Compassion, patience, and an understanding of trauma-informed and youth-centered care.
  • Must be at least 18 years old and able to pass and maintain certifications in CPR and First Aid.
  • Experience supporting individuals with employment and/or housing preferred.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability
  • $20 an hour
Posted 2026-01-15

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