Customer Service & Sales Associate (AT&T)

Job Description

Job Description

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

• High School Diploma/GED (Required)
• 1 year of customer service and/or sales experience (Preferred)
• Must be at least 18 years old and legally authorized to work in the United States

Skills

• Adaptability to changing environments and customer demands
• Ability to work in a fast-paced, high-traffic environment
• Excellent customer service and relationship-building abilities
• Ability to balance customer experience with performance goals
• Team-oriented with a desire to learn, share best practices, and provide resolutions

What We Offer

• Earn up to 60k or more
• Competitive hourly pay with uncapped commission opportunities
• Comprehensive training and development programs
• A supportive and engaging team environment
• Opportunities for career growth and advancement
• Employee discounts

Ready to take on an exciting role where you’re a vital part of a thriving team? Apply now and start your journey with DSI. Your future starts here!

Job Type: Full-time, permanent + benefits

Schedule: Thursday – Monday – 11am-7pm Full Time

Benefits

• Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
• 401k Plan with employer matching
• Paid vacation, personal/sick days, and bereavement time
• Employee Profit Sharing Program
• 50% AT&T wireless discount
• Paid training
• Advancement opportunities, we prefer to promote from within!