Restoration General Manager

Restoration Recruitment Partners (R2)
Massachusetts
Restoration General Manager

A well-established Restoration franchise is seeking an experienced General Manager to lead daily operations, develop staff, and drive business growth. This is a key leadership position responsible for overseeing multiple divisions, ensuring operational excellence, and maintaining the highest standards of customer satisfaction.

Position Overview

As the General Manager, you will coordinate and oversee all aspects of the franchise’s operations. You will hire, train, and develop employees, mentor division managers, and ensure the company consistently delivers outstanding results to clients. This role requires strong business acumen, proven leadership ability, and a track record of building positive team culture while achieving performance goals.

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Primary Responsibilities
  • Collaborate with division managers to develop and execute the annual business plan.
  • Oversee the Marketing, Mitigation Production, Construction Services, and Office divisions.
  • Direct franchise operations during storm events and large-loss projects.
  • Conduct regular managers’ meetings and report to ownership as required.
  • Provide coaching, mentorship, and leadership development to division managers.
  • Assist with recruiting, hiring, training, and retaining employees across divisions.
  • Ensure exceptional customer experience and strong client relationships.
  • Confirm HR, compliance, and insurance requirements are consistently met.
  • Ensure compliance with federal, state, and local regulations.
Qualifications & Skills
  • Restoration Industry experience required.
  • 5 years of management and team leadership experience in the Restoration Industry.
  • Proven ability to build and maintain a positive, high-performance culture.
  • Strong leadership, mentoring, and coaching skills.
  • Excellent written and verbal communication skills.
  • Proficient in computer systems, reporting tools, and operational software.
  • Ability to successfully pass a background check (as permitted by law).
Compensation & Benefits
  • Salary Range: $90,000 – $110,000 DOE (plus bonus opportunities)
  • Health, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off & Holidays
  • Company vehicle
If you are a proven leader with a passion for operational excellence, team development, and customer satisfaction, we invite you to apply for this career-defining opportunity.

👉 Apply today to join a team where your leadership will make a lasting impact.

About Restoration Recruitment Partners byGTE (R2):
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We at R2  have a laser-like focus on finding and placing talent for companies in the mitigation and restoration industry. Our mission is to find great talent for great companies. Please visit for more information.

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Posted 2025-10-26

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