People Operations Specialist

Autosoft
Middlesex County, MA

Position Summary:

The People Operations Specialist is a remote position, responsible for benefits administration, workforce data integrity, payroll review and continuity support, and structured operational coverage during extended absences within the People function. Reporting to the CFO, this role strengthens process reliability, eliminates single points of failure, and ensures accurate, compliant execution of workforce-related operations. 

This is a systems-oriented, detail-driven role focused on execution, documentation, and control — not employee relations or strategic HR leadership. 

Responsibilities:

Benefits Administration (Primary Ownership) 

  • Administer all employee benefit programs (medical, dental, vision, 401(k), HSA/FSA, ancillary plans) 

  • Process enrollments, life events, qualifying status changes, and terminations 

  • Manage carrier eligibility feeds and vendor relationships 

  • Reconcile monthly benefit invoices against payroll deductions 

  • Support open enrollment planning, logistics, and reporting 

  • Ensure compliance with applicable benefits regulations 

  • Respond to employee benefits inquiries in a timely manner 

Payroll Review & Continuity Support 

  • Conduct structured pre-payroll audits to validate new hires, terminations, compensation changes, bonuses, and deductions 

  • Partner with Finance to confirm payroll accuracy prior to submission 

  • Serve as trained backup for payroll processing in ADP Workforce Now during absences 

  • Support post-payroll reconciliation to the general ledger 

  • Maintain detailed payroll process documentation to ensure continuity 

Workforce Reporting & Data Governance 

  • Prepare monthly reports as requested by senior leadership 

  • Produce benefits cost reporting for Finance 

  • Support turnover and workforce data reporting 

  • Assist with audit requests (401(k), workers’ compensation, compliance reviews, 5500, etc.) 

  • Partner with the People Generalist to ensure HRIS data accuracy and integrity 

Cross-Functional Coverage (Transactional Only) 

  • Provide temporary transactional HRIS and onboarding/offboarding support during extended absences of the People Generalist 

  • Execute documented, process-driven tasks to ensure operational continuity 

  • Maintain cross-training documentation to reduce single-point-of-failure risk 

  • This coverage does not include employee relations guidance, recruiting ownership, performance management, or strategic HR responsibilities

Qualifications:

  • 4–7 years of experience in HR operations, benefits administration, or workforce operations 

  • Experience working with ADP Workforce Now or similar payroll/HRIS systems 

  • Strong understanding of payroll data flow and benefits reconciliation 

  • Experience reconciling workforce-related data to the general ledger 

  • Advanced Excel and reporting skills 

  • High level of accuracy, discretion, and process discipline

What Success Looks Like:

  • Benefits administration is accurate and reconciled monthly

  • Payroll changes are validated prior to submission

  • There is no single point of failure in payroll or HRIS operations

  • Workforce reporting is timely and reliable

  • Documented processes support temporary coverage without disruption

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.

  • Must be able to lift up to 15 pounds at times. 

Autosoft provides equal employment opportunities (EEO) to all employees and applicants for employment with regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

Autosoft hires the best qualified candidate for the job, without regard to protected characteristics.

Note: The statements herein are intended to describe the general nature and levels of work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. If you think you are a strong fit for the role, apply and let’s have a conversation.

Autosoft provides equal employment opportunities (EEO) to all employees and applicants for employment with regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

Autosoft hires the best qualified candidate for the job, without regard to protected characteristics.

Note: The statements herein are intended to describe the general nature and levels of work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. If you think you are a strong fit for the role, apply and let’s have a conversation.

For California applicants:

Posted 2026-02-27

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