Portfolio Operations & Occupancy Specialist

Job Description

Job Description

Maloney Properties – Voted “Best Place to Work” by our employees for 11 years!

Join our hard-working motivated team! Our reputation for customer service and quality workmanship is the best in the industry.

About Us:

Established in 1981, Maloney Properties LLC is a successful real estate firm. Our services include property management, real estate development, hospitality management, sales/marketing, and construction management services. We manage more than 100 housing communities with more than 10,000 units throughout the New England area.

We attribute our success to the effective working partnerships we have created with both clients and staff. Maloney Properties has developed a unique culture and work environment that is a significant factor in our success and enables us to attract and retain the best talent and finest professionals in the industry. As a result, Maloney Properties has a high employee retention rate with an average employee tenure of more than 10 years.

We are a company with a human focus and feel passionately and genuinely that our employees are our greatest asset. We are dedicated to teamwork, staff development and training. We have created a community within our company; we set clear goals and work together to achieve them. Maloney Properties is an Equal Opportunity Employer.

Your Responsibilities:

We are seeking a full-time Portfolio Operations & Occupancy Specialist to join our team in the Worcester area. This Specialist will provide operational and compliance support across multiple affordable housing properties. Your duties and responsibilities will include:

• Provide short-term operational support at assigned properties based on project and portfolio needs.
• Assist with LIHTC and affordable housing compliance projects.
• Complete annual and interim recertifications.
• Support lease-up activities and waitlist management.
• Coordinate third-party verifications and compliance reporting.
• Assist with rent collection and subsidy follow-up.
• Respond to resident concerns and resolve issues as needed.
• Support inspections, audits, and corrective action projects.
• Assist with unit turnover coordination and occupancy goals.
• Utilize Yardi for reporting, tracking, and property management functions.
• Provide temporary site coverage during staffing vacancies or transitions.

The work hours are Monday-Friday 9:00-5:00 with some flexibility. Your workweek will be split between properties in the Worcester area with some travel between properties required.

Your Qualifications:

We are looking for someone with excellent communication skills and a strong customer service philosophy. This position will also require the ability to work independently and as part of a team, the ability to multitask and manage time effectively, and the willingness to learn and take direction. Candidates who are interested in gaining experience in affordable housing management and property operations while developing their leadership and management skills are encouraged to apply.

• Previous experience in property management and affordable housing program administration (LIHTC and Section 8) is required.
• Proficiency in Microsoft Office (Word, Excel, Outlook) is required; experience with Yardi is a plus.
• A valid driver’s license and access to a vehicle are required.

Compensation & Benefits:

We offer highly competitive pay and a comprehensive benefits package including great health benefits, 13 paid holidays, vacation time, 401k match, life and disability insurance, employee assistance program, an extra paid day off during your birthday month, and more! You will love our family-friendly workplace and healthy work-life balance at Maloney.

We also offer training programs and opportunities that lead to employee advancement and promotions. If you are interested in furthering your skills and building your career, this is a great opportunity for you!

Salary Range: $60,000-65,000 depending on previous experience.