Multi-Unit Account Manager
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...
The Multi-Unit Account Manager manages and develops Gordon Food Service business relationships with profitable regional multi-unit chain customers. Defines project scope and assumes ownership of all prime vendor presentations. Responsibility:- Manage the development of new and existing multi-unit business within assigned region, defines project scope and assumes ownership of all prime vendor presentations and participates in the regions long range planning process.
- Acquires new business through development of a key account prospect list and implementing business plans accordingly.
- Collaborates with key decision-makers and executives of accounts and prospective accounts to build and maintain business relationships.
- Coordinates the demonstration or presentation of products and discusses applications, using samples or marketing material, emphasizing salable features based on price or value to benefit customer's business operations.
- Utilizes and applies customer profitability and pricing models to negotiate customer agreements.
- Reports monthly to leadership team regarding current and potential customer activities and developments.
- Creates and reviews monthly reports to include customer KPI, locked-in-pricing and proprietary items lists.
- Manages credit terms within established parameters created by the finance department and directs collection of accounts receivable to manage credit relationship with customers.
- Provides direct line of communication with the US National Chain support departments and Regional Chain Support Manager.
- Participates in training the Customer Development Specialist and Associates to ensure their understanding of the Regional Chain Manager's role and of key customer relationships.
- Maintain knowledge of segment through industry magazines and local culinary organizations
- Demonstrate and deliver understanding of Foodservice Industry and operations
- Understand areas of customer focus, including Sales Building, Staffing, Profitability, and Compliance
- Collaborates with direct supervisors to develop capital and operational budget needs for the department.
- Performs other duties as assigned.
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