Parts Specialist
O'Reilly Automotive is seeking a customer-focused Parts Specialist to help drivers and professional installers find the right automotive parts and tools. In this fast-paced retail role, you'll assist customers at the counter and by phone, look up parts using catalogs and computer systems, and suggest add-on products. You'll help manage inventory, stock shelves, and keep the store clean and safe. We provide hands-on training, automotive product knowledge, and clear paths for advancement within our strong, team-oriented, promotion-from-within culture.
Responsibilities
- Provide friendly, knowledgeable customer service at the parts counter and by phone
- Identify and recommend correct automotive parts, tools, and accessories
- Use catalogs and computer systems to look up parts and check availability
- Operate POS system to process sales, returns, and exchanges accurately
- Stock shelves, organize merchandise, and maintain a clean, safe store environment
- Assist with inventory counts, receiving, and rotating stock
- Promote add-on products and specials to meet store sales goals
- Collaborate with team members to ensure excellent store operations
Required Skills
- Customer service
- Point-of-sale (POS) systems
- Automotive parts lookup/catalog use
- Inventory management
- Basic automotive systems knowledge
- Cash handling
- Retail sales techniques
- Stocking and merchandising
- Safety and OSHA awareness
- Telephone etiquette
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