Account Director
Account Director – IT Services (Life Science)
Location: Boston, Massachusetts, United States
Employment: Full-Time
Compensation: USD 180K+
About the Role
The Account Director would be responsible for driving growth across assigned accounts in the US. This role focuses on expanding existing engagements and identifying new opportunities by aligning Infocepts’ capabilities with client business needs.Working closely with cross-functional teams, the Account Director helps shape account strategies, supports solution development, and ensures client satisfaction in a sustainable manner. The role contributes to Infocepts’ broader strategy of delivering domain-led solutions and building long-term client partnerships.
Key Responsibilities
Strategic Account Leadership
- Own and grow relationships with senior business stakeholders across clients to enable business transformation using Data & AI
- Shape and execute account strategies
- Lead quarterly business reviews and strategic planning sessions
Growth and New Client Acquisition
- Identify and pursue new opportunities within existing accounts and targeted prospects in Life Sciences and Pharma domain
- Collaborate with cross-functional teams to develop tailored go-to-market motions
- Drive pipeline growth through consultative selling and solution-led engagement
Cross-Functional Collaboration
- Partner with delivery, pre-sales, and solution teams to ensure seamless execution
- Work closely with technology partners (e.g., HyperScalers, Databricks, Snowflake) to co-create differentiated offerings Financial & Operational Oversight
- Monitor revenue growth, solution adoption, and client satisfaction metrics
- Work collaboratively with Portfolio Anchors to ensure account-level financial health
Qualifications
- 12+ years of experience in strategic account management working with LS & Pharma customers
- Proven success in managing Fortune 500 clients and delivering business-led analytics or AI solutions
- Strong understanding of industry subsegments and their digital transformation needs Experience in consultative selling, solutioning, and navigating complex stakeholder environments
Boston / USA
Years Of ExpAbove 10 years
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