Community Health Worker- Community Partners

Salary for this position: $18.00 - $21.00/Hour
*All Pay Rates are subject to Experience, License or Certification and Location*

Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford, and the surrounding communities.  We are a thriving and growing organization, and our team is expanding across sites to support this growth.

We are currently hiring a Community Health Worker – C3 Community Partners based in Worcester. This position plays a key role on the care management team, supporting patients with complex or chronic conditions and helping them overcome barriers to care. This position requires flexibility, using both phone and in-person outreach in various settings based on patient and program needs.

In addition, the CHW serves as a care coordinator for assigned Community Partners (CPs), supporting integrated care through team meetings, communication with CPs and providers, and assisting with problem-solving and program coordination.

As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee. We are an equal opportunity employer and embrace the richness of the cultures of our staff and community. You are a good fit for our team if you’re passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.

Essential Functions:

• Supports C3 ACO providers by encouraging members and caregivers to engage in care management.

• Helps develop outreach plans and connects individuals and families with needed resources.

• CP Responsibilities:

• Serves as the primary contact for Community Partners, builds positive relationships, and makes referrals when appropriate.

• Builds trusting relationships and uses various outreach methods to engage members in different settings.

• Addresses cultural and language barriers while coaching members toward personal and clinical goals.

• Assists with scheduling, SDOH screenings, care coordination, and follow-up needs.

• Helps members access community services such as Medicaid, food assistance, housing, and transportation.

• Participates in care team meetings and maintains required documentation.

Required Qualifications:

• Basic knowledge of Microsoft Office and ability to learn the health center’s Electronic Medical Record and other applications.
• Excellent written and oral communication skills.
• Successful completion of the CHW core competency training within 2 years of employment.

Benefits:

• Competitive salary based on related experience
• Medical insurance starts on the first day of employment.
  • Health center pays 80% of medical insurance premiums.
  • Includes coverage for all individuals and most family types.
• Generous time off packages
• Dental and Vision insurance
• 403b Retirement Plan with employer match
• Flexible Spending Accounts
• Employee Assistance Program