Product Analyst- INTL INDIA

Job Description Insight Global is seeking a Product Analyst to join a mission-critical team driving innovation in internal knowledge tools. This role supports the Knowledge Navigator platform, which powers how teams organize, search, and access case-related materials. Key Responsibilities: - Act as a bridge between users, stakeholders, and developers Document user stories, manage backlogs, and support Agile delivery - Coordinate integrations with systems like SAP and internal repositories - Troubleshoot advanced queries and maintain user-facing content - Deliver training and support change management during rollouts We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements - 8+ years as a Product Analyst or Business Analyst in tech/product environments - Strong Agile and Scrum experience - Skilled in writing user stories, managing backlogs, and supporting sprints - Excellent stakeholder management and expectation-setting - Proficient with JIRA, Confluence, or similar tools - Experienced in coordinating cross-functional product and technical teams - Detail-oriented with ability to anticipate risks and dependencies - Background in consulting or professional services (preferred) - Quick learner, able to explain complex proprietary systems clearly - Familiarity with knowledge management systems or intranet tools - Understanding of enterprise content tagging, access entitlement models, or metadata-driven discovery systems - Experience in user research or usability testing - Familiarity with tools like ServiceNow, Tableau, or SharePoint