Senior manager quality assurance - lab operations

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

Position Summary

The Senior Manager, Quality Assurance - Lab Operations is responsible for leading QA oversight of laboratory operations supporting GMP testing, method validation, and stability programs in a biotechnology manufacturing environment. This role ensures that all laboratory activities are conducted in compliance with applicable regulations, internal procedures, and industry best practices. The position plays a key role in maintaining data integrity, supporting regulatory inspections, and driving continuous improvement across quality control laboratories.

Key Responsibilities

• Provide strategic and operational QA oversight for GMP laboratory operations, including QC testing, method validation, and stability studies.

• Lead QA review and approval of laboratory documentation such as test records, method validation protocols/reports, and stability data.

• Ensure compliance with cGMP, GLP, and data integrity standards across all lab operations.

• Collaborate with QC, Analytical Development, and Regulatory Affairs to support product release and regulatory submissions.

• Manage and mentor a team of QA professionals supporting lab operations.

• Lead or support investigations related to laboratory deviations, OOS/OOT results, and laboratory incidents.

• Participate in internal audits and regulatory inspections as a QA representative and subject matter expert.

• Drive continuous improvement initiatives to enhance lab compliance, efficiency, and quality culture.

Qualifications & Experience

• Experience with electronic laboratory systems (e.g., LIMS, Empower, LabWare).

• Strong leadership, communication, and interpersonal skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Experience supporting regulatory inspections (FDA, EMA, etc.).

• Bachelor's or Master's degree in Life Sciences, Chemistry, or a related field.

• 8+ years of experience in Quality Assurance or Quality Control in a GMP-regulated biotech or pharmaceutical environment.

• 3+ years of leadership or management experience.

• Strong understanding of analytical testing, method validation, and stability programs for biologics.

• In-depth knowledge of cGMP, GLP, ICH guidelines, and data integrity principles.

The starting compensation for this job is a range from US-MA- $ 130,020-$157,600 plus incentive cash and stock opportunities (based on eligibility).

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If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Devens - MA - US: $130,020 - $157,559

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected] . Visit careers.bms.com/ ( eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Company: Bristol-Myers Squibb

Req Number: R1594795

Updated: 2025-10-29 01:39:34.941 UTC

Location: Devens-MA

Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.