Release of Information Specialist

Hospital for Behavioral Medicine
Worcester, MA

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Hospital for Behavioral Medicine (HBM) specializes in mental health treatment. Our 120-bed inpatient facility is equipped with the latest safety features designed to provide patients with a comfortable environment to receive therapeutic care. Situated in Worcester County, Hospital for Behavioral Medicine is the newest mental health facility of its kind in the state of Massachusetts and is a joint venture between HBM and UMass Memorial Health Care. A short drive from the UMass Memorial Medical Center, HBM is designed to serve members of the community both near and far.

We also offer ourpatients an outpatient program with the goal of not interrupting their personal life or responsibilities to seek treatment. Our partial hospitalization program (or PHP for short) takes place Monday through Friday from 9:00 AM to 2:00 PM (lunch is provided), and includes: group therapy, recreation therapy, and weekly consultation with a psychiatrist. We provide this as an option for continuation of inpatient treatment or to learn more about their symptoms and receive support from peers. Receiving inpatient treatment is not a requirement for joining our outpatient services. Our outpatient services may be helpful for patientswho are in need of help due to depression, anxiety, self-injury behavior, or other issues needing immediate treatment.

To learn more about Hospital for Behavioral Medicine, please visit:

If you feel that your skills and compassion fit with our vision for person-centered care and want to make a difference in your community, we invite you to apply today!

Hospital for Behavioral Medicineoffers competitive rates and benefits including:

  • Paid Time Off
  • Medical, Dental and Vision Plans
  • Long-Term Disability
  • Life Insurance
  • 401k Retirement Plan with Company Match

POSITION DETAILS :

This position is an on-site, part-time, 24 hr/wk poasition and reports directly to the Director of Health Information Management (HIM).

POSITION SUMMARY

The Release of Information (ROI) Specialist coordinates the release of Protected Health Information (PHI) for the Hospital for Behavioral Medicine and from multiple storage media (paper), including electronic records, while utilizing ROI software (Medhost) to process medical record requests. Reviews requests and authorizations to release PHI and medical record documentation to ensure completion accuracy and compliance with State and Federal guidelines before release. Collaborates with internal and external parties on the phone, in person, verbally, and in writing to meet/exceed customer needs and/or organizational requirements/goals. Models appropriate behavior as exemplified in HBMs Mission, Vision and Values.

QUALIFICATIONS

Education: High school diploma or GED and equivalent combination of education and experience required. Associates' Degree in Health Information Technology or related field of study preferred.

Experience: A minimum of two (2) years of experience in the mental health and chemical dependency field is preferred.

Licensure: Certification as a Registered Health Information Technologist (RHIT) with AHIMA preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION.

  • Ability and temperament to work with minimal to no supervision and to exercise independent judgment in problem-solving by organizing multiple tasks/projects and setting priorities effectively;
  • Ability to communicate effectively with all levels of organization leadership staff, physicians, attorneys, paralegals, patients, family members and/or other internal or external customers.
  • Proficiency in computer usage including Microsoft Office Programs, file saving, PDF file manipulation, importing and exporting of electronic files; excellent data entry skills and navigation of electronic medical record systems and software;
  • Knowledge of release of information and medical record documentation related to HIPAA preferred.

Equal Opportunity Employer

At Hospital for Behavioral Medicine we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees.We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Posted 2026-06-21

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