Senior Commercial Counsel

Lucid Software
Boston, MA

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company's founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE's Companies that Care. Lucid's solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.

Lucid is seeking a talented and energetic lawyer who will report to the Head of Lucid's Commercial team with expertise in customer and vendor relationships within the SaaS technology industry, including directly supporting sales teams. The role involves drafting, negotiating, and advising on customer contracts, procurement arrangements (including software, facilities, professional advisory, and marketing relationships) and supporting Lucid's procurement process.

Responsibilities:

  • Support business teams in structuring transactions and drafting and negotiating agreements with customers, vendors and partners, including all forms of service and technology agreements

  • Support the needs of our global sales teams to manage the contracting process and drive deals to closure

  • Proactively manage vendor relationships and software renewals to maximize efficiencies and reduce the time that the business must spend on procurement negotiation and approvals while adequately managing risks

  • Advise stakeholders regarding relevant issues and risks in our commercial contracts, and ensure our agreements reflect our internal corporate policies and processes

  • Work closely with Lucid's legal compliance team to ensure a continuous flow of information regarding vendors with access to personal information

  • Work closely with cross-functional teams to shape and improve Lucid's commercial team policies and processes to enable both legal and business functions to scale effectively, and develop training materials on relevant topics

  • Analyze, draft, and negotiate SaaS subscription and other commercial agreements

Requirements:

  • Undergraduate and Juris Doctor degrees from well-regarded institutions, with active membership in a U.S. state bar

  • 7+ years combined legal experience in a software company and/or in a law firm counseling rapid-growth technology companies

  • An up-to-date familiarity and strong understanding of global data privacy laws and regulations, with experience negotiating DPAs with customers and vendors

  • Experience reviewing information security programs and requirements

  • Strong, demonstrated experience negotiating complex enterprise B2B SaaS agreements with customers and vendors

  • Experience creating and scaling processes, policies, and systems to help streamline, simplify, and automate commercial legal functions for a rapidly growing company

  • Sound and practical legal and business judgment with the ability to assess risks and communicate those risks to business partners in plain English

  • A service-oriented mindset with the ability to prioritize a high volume of tasks in a fast-moving environment.

  • Excellent written/verbal communication and negotiation skills

  • Ability to organize, prioritize and manage deadlines in a fast-paced work environment

  • Highly responsive and service-oriented attitude

  • Curious and motivated to elevate Lucid's legal department to the next level

Preferred Qualifications:

  • Experience with Salesforce, Zendesk, Conga, Coupa or other similar technologies

  • Experience in supporting SaaS sales departments as an internal client

  • Experience negotiating with EDU or government customers

Leveling is determined through a holistic evaluation of experience, demonstrated capabilities, and internal equity to ensure fairness and consistency across the team.

#LI-MK1

We welcome diversity at Lucid and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. We honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, our employees and our products. Lucid is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email: [email protected].

Posted 2026-02-17

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