Network Wireless Engineer SME
Primary skills: Cisco Wireless
Secondary Skills: Routing/Switching
Certification Min: CCNA Wireless / CCNP Wireless.
Technical Skills:
- Proficiency in troubleshooting, building, and configuring Network WLAN Connectivity between different IT systems and physical with DNAC, 9800 WLC's, NAC Servers, Client, Switches, and Access Points.
- Conduct meetings related to compliance and planning for future design requirements of client wireless infrastructure.
- Good understanding of CISCO DNAC Tool:
- Deploying Wireless infrastructure via DNAC Tool.
- Designing Heat map via DNAC Tool.
- Troubleshooting Wireless issues with DNAC as a tool.
- Basic understanding of Security concepts like 802.1x Authentication, CAP WAP Tunnel, Mobility Tunnel, DTLS.
- Basic understanding of Cisco Integrated Service Engine Client.
- Understanding of different terminology i.e. Wi-Fi (801.11 a/b/g/n/ac), Site Tags, Heat-map, Radio Plans, and Ekahau Site Survey.
- Understanding of the Traffic flow for different SSID i.e. Corporate, BYOD, and GUEST.
- Ability to upgrade firmware at Hardware layer and patches at Software layer for 9800 WLC and Access Points.
- Understanding of ITSM Platform, ability to resolve incident, change, and problem tickets within SLA.
- Excellent incident, change, and problem management skills. Should have the ability to restore business services by either isolating the issue and/or with a workaround to restore the business while a permanent resolution is worked upon in parallel.
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