Administrative Coordinator I - PACE Scheduling Associate

Requisition Number: 10436

Pay Range: $20.17 - $33.59 per hour

Location: CHA East Cambridge Care Center

Work Days: 8:00am - 4:30pm

Category: Clerical and Administrative Support

Department: CHA PACE

Job Type: Full time

Work Shift: Day

Hours/Week: 40.00

Union Name: SH Laborers 381

About CHA PACE

Cambridge Health Alliance's Program of All-Inclusive Care for the Elderly (PACE) is a nationally recognized model of care that serves adults aged 55 and older living with chronic medical and/or mental health challenges.

At CHA PACE, our mission is to support our program participants in achieving the highest level of independence within their communities and preventing nursing home placement. Our high-functioning interdisciplinary team supports this goal by providing fully integrated medical and behavioral health services, community resources, and home-based care in a collaborative and supportive environment.

Position Overview

Under the direction of the Appointments Coordination Manager, the PACE Scheduling Associate performs a wide range of administrative and support functions for the department. Administrative responsibilities will include, but are not limited to:

• Accurate and timely documentation of care in electronic medical records in EPIC, including documentation of care from outside providers

• Efficiently managing assigned work queue for care coordination

• Scheduling new and follow-up appointments for PACE participants as directed

• Providing support and coverage to the Scheduling Coordination Team where needed

Qualifications

• High School/GED required; Associates Degree preferred

• 1-3 years in an office/administrative role; healthcare experience preferred

• Experience with computer applications such as advanced word processing, spreadsheets, databases, flowcharts and graphics preferred (Microsoft Office and Google Suite preferred)

• Experience with EPIC a plus

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.