Medication Management Technician MRMC - Pharmacy - (PD)

UMass Memorial Health
Milford, MA

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$15.75 - $28.35

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Sunday through Saturday

Scheduled Hours:

6a-430p, 7a-530p, 12p-1030p, 2p-1030p, 4p-12a

Shift:

2 - Evening Shift, 8 Hours (United States of America)

Hours:

0

Cost Center:

26000 - 3800 Pharmacy

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direction of a pharmacist, the Medication Management Technician is responsible for collecting and electronically documenting medication and allergy histories for new admissions. Primarily stationed in the Emergency Department, this role works closely with pharmacists, nursing staff, and providers to ensure accurate and timely medication reconciliation.

I. Major Responsibilities:

1. Interview patients and/or caregivers to obtain a complete list of current medications, including prescriptions, OTCs, vitamins, and supplements.
2. Record medication details such as name, dosage, form, strength, timing, and source in the electronic medical record.
3. Obtain and document allergy history, including type of reaction and any adverse drug reactions.
4. Clarify uncertainties using multiple sources such as pharmacy records, clinic notes, and prior hospital encounters.
5. Consult with a pharmacist for unresolved medication or allergy history issues.

II. Position Qualifications:
License/Certification/Education:
Required:
1. High School diploma or equivalent.
2. Minimum age of 18.
3. Massachusetts Registered Pharmacy Technician License.
Preferred:
1. National Pharmacy Technician Certification.

Experience/Skills:
Required:
1. Completion of at least 500 hours as a pharmacy technician trainee or a Board-approved training program.
2. High level of verbal and written communication skills.
3. High level of professionalism.
Preferred:
1. Customer-facing experience.
2. Experience in retail or long-term care pharmacy settings.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Every 3rd weekend 12p-1030p or 2p-1030p.

Rotating holidays.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

Posted 2025-12-12

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