Remote Client Support Specialist

Newport Associates
Boston, MA

Travel Support Associate

We're seeking a Remote Client Support Specialist to help deliver a smooth, positive experience for our travel clients. This is an entry-level role and no prior travel industry experience is required—just a strong desire to help people and learn.

What Youll Do

  • Assist clients with travel-related questions and requests
  • Communicate with clients via phone, email, and online systems
  • Help coordinate bookings, updates, and basic travel details
  • Keep client information organized and up to date
  • Work with team members to ensure timely, accurate service

What Were Looking For

  • No specific background required—training provided
  • Strong communication and customer service skills
  • Comfortable using computers and learning new systems
  • Reliable, detail-oriented, and eager to learn
  • Positive attitude and problem-solving mindset

Why Join Us

  • Entry-level opportunity with room to grow
  • Supportive, team-oriented environment
  • Hands-on training in client services and travel
Posted 2026-02-06

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