Assistant Store Manager

The Salvation Army
Webster, MA

Function:
The Assistant Store Manager will assist the Store Manager in managing the operation of the store and in supervising store personnel.

Duties and Responsibilities:

  • Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
  • Be well-versed in and ensure compliance to accounting, employee, and store policies.
  • Assist the manager in meeting sales, production, and expense budget goals, maintaining a profitable operation.
  • Ensure that all production is taken from the back room and properly displayed on the sales floor.
  • Receive applications and participate in interviewing applicants as needed.
  • Assist in training, direction, and supervision of new personnel, along with retraining for all personnel, as necessary.
  • Assist, as required, in conducting regular evaluations of store personnel, identifying performance strengths and areas for development.
  • Assist in scheduling of sales associates (and unpaid staff) to ensure full coverage in the store at all times. In the manager's absence, post weekly work schedules for all store personnel. Schedule must include assignment, breaks, vacation, etc.
  • Assist in the completion of payroll information biweekly for all store personnel, noting signatures, absenteeism, overtime, etc. Submit to the finance department as requested.
  • In the absence of the manager, responsible for ordering merchandise to ensure that the store is well stocked, and all merchandise is “ragged out” and colorized in accordance with the ARC Command Rag Out Calendar.
  • Responsible for the proper accounting and banking of cash receipts as per the “Safekeeping of Salvation Army Funds” policy.
  • Ensure that all paperwork and sales reports are filled out completely and forwarded to the finance department daily.
  • In the absence of the manager, attend manager meetings and keep store personnel informed of new policies and directives.
  • Ensure that all safety measures are consistent with The Salvation Army policy and Government regulations and hold staff accountable for compliance. Report safety hazards, property damage, and personal injuries to the Administrator, Store Supervisor, or designee.
  • May be asked to fill in at other store locations.
  • This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
  • Other duties as assigned by the immediate supervisor and/or Administrator.


Qualifications:

  • High school diploma or equivalent.
  • Experience in sales.
  • Supervisory experience preferred.
  • Ability to read and interpret simple income and expense reports.
  • Must possess a valid driver’s license with an acceptable DMV record.
  • Good verbal and written communication.
  • Ability to motivate a team.


Physical Requirements:

  • Sitting - No
  • Lifting - Must be able to lift 25 pounds
  • Push/Pull Using Machinery - Yes
  • Standing - Over 2/3 of the time
  • Walking - Over 2/3 of the time
  • Reaching - Over 2/3 of the time
  • Climbing - Under 1/3 of the time
  • Stooping - Under 1/3 of the time


Statement of Confidentiality:
The Assistant Store Manager occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of the Adult Rehabilitation Centers in all job-related matters.

Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Employment at Will:
Employees of The Salvation Army are considered employees at will. This means that the employment arrangement between the employee and The Salvation Army may be terminated by the employee or by The Salvation Army at any time with or without cause. No Salvation Army representative may change the at-will employment relationship through oral or written promises.

About The Salvation Army:

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.

Posted 2026-01-29

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