Advancement Operations Administrator

Company Description:

Located on 35 acres of the Springfield Armory National Historic Site and founded in 1967, Springfield Technical Community College is a major resource for the economic vitality of Western Massachusetts. As the only technical community college in Massachusetts, STCC offers a variety of career programs unequalled in the state. Digital Multimedia, IT Security, Nursing, Robotics, Sonography, Mechanical Engineering Technology (Advance Manufacturing) and dozens of other career programs produce potential employees each year. STCC's highly-regarded transfer programs in Business, Engineering, Liberal Arts, Science and Technology continue to provide the most economical option for students pursuing a four-year degree. With an annual enrollment of over 6,500, evening, weekend and online students, STCC is a vibrant campus rich in diversity and justifiably proud of our designation as a Hispanic Serving Institution. Respect, is one of the Core Values of the College and we strive to nurture mutual respect among faculty, staff and students. With respect, we embrace differences to create an inclusive environment for all . Together, we support students as they transform their lives through intellectual, cultural, and economic engagement while becoming thoughtful, committed and socially responsible graduates.

Job Description:

Reporting to the Director of Advancement Operations, the Advancement Operations Administrator is a key member of the Advancement team, supporting the department's efforts. They play a crucial role in securing resources in support of the college's mission and programs by working with the Advancement Office team on fundraising strategies, annual giving, alumni engagement, data entry and integrity, donor and gift stewardship, and other administrative duties. The Advancement Operations Administrator also assists the Assistant Vice President in supporting and coordinating activities for the STCC Foundation's Board of Directors and its committees.

In addition, the Advancement Operations Administrator helps update the donor database, including batch gift entry and preparing acknowledgment letters and fund stewardship reports. Working with the Director of Advancement Operations, the Advancement Operations Administrator supports the operations and financial administration for both the Office of Advancement and the STCC Foundation, including support of the accounts payable process and audit preparation.

The Advancement Operations Administrator must be organized, efficient, and able to discern work priorities and meet deadlines. In addition, they must have the ability to thrive in an environment that requires significant self-initiative, the management of multiple projects at once, and collaboration among team members, both internal and external to Springfield Technical Community College.

Responsibilities:

Donor Stewardship:

• Working with the Assistant Vice President and the Director of Advancement Operations, prepares annual fund stewardship reports for donors to help demonstrate impact;
• Tracks giving societies and giving trends, identifying opportunities for additional stewardship and outreach, and works with colleagues to develop a robust giving society program;
• Working with the Advancement and Alumni Relations Manager, tracks alumni and donor engagement through event and outreach reporting.
• Serves as a creative partner in identifying trends and opportunities for additional engagement and donor outreach;
• Assist with the cultivation, solicitation, and stewardship of donors and stakeholders to support a steady, diversified revenue stream.

Gift Administration:

• Create, maintain, and update the Foundation's online giving form, working closely with the vendor and colleagues in Finance.
• Processes donations accurately and in accordance with donor wishes and generates acknowledgement letters and tax receipts in a timely manner;
• Serves as liaison to donors and potential donors;
• Resolves gift issues, including updating payment options for recurring gifts and gift changes;
• Assists with the coordination and planning of Advancement and community events.

Data and Reporting:

• Working with the Director of Advancement Operations in updating constituent data and ensuring data integrity;
• Runs regular Advancement reports for the office and its partners, including deceased lists, donor society lists, and other reports as requested;
• Creates queries for obtaining data and lists with unique criteria requiring knowledge of the database functions and understanding of coding conventions and practices;
• Ensures all public reporting meets CASE reporting standards.

Volunteer Management:

• Supports the STCC Foundation Board and committees, including sending meeting notices and reminders, producing presentation materials, and taking accurate meeting minutes;
• Working with Advancement colleagues, serves as the Office's initial point of contact for leadership volunteers and serves as the public face of the organization at programs and events.

General Administrative:

• Provides high-level administrative support to the Assistant Vice President of Advancement;
• Responsible for office needs including the ordering of supplies and materials for board meetings, events, donor stewardship, gifts, awards, etc.
• Works with the Director of Advancement Operations to support the annual audit;
• Responsible for other special projects as needed/assigned.

Requirements:

• Bachelor degree required;
• Three (3) years of related experience preferred including experience working in a higher education setting, or with fundraising and alumni relations;
• Experience with foundation and business operations preferred;
• Knowledge of gift processing procedures preferred; knowledge of Blackbaud Raiser's Edge/NXT/AwardSpring a plus;
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
• Proven sensitivity with confidential information, as well as the ability to take initiative and to use critical thinking skills
• Demonstrated professionalism in working with boards, leadership volunteers, and donors.

EQUIVALENCY STATEMENT:

Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Additional Information:

Salary: $78,000 - $80,000 annually.
Benefits: Yes
Union: Non-Unit Professional (NUP)
Grant Funded: No
Closing Date: Open Until Filled

All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa.

INFORMATION AWARENESS SECURITY TRAINING:

Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.

Application Instructions:

All available positions are located at: which applicants must apply online by submitting a cover letter**, resume and three (3) professional references.

**Cover letter must demonstrate how your education and experience qualifies you for this position.

PRE-EMPLOYMENT DETAILS:

STCC conducts a pre-employment screening. Initial and continued employment is dependent upon meeting National Background Check, Criminal Offender Record Information (CORI) and/or Sex Offender Registry Information (SORI) check and if applicable, Physical and Alcohol/Drug Testing requirements. Screening also includes verification of academic credentials, licenses, certifications, and/or verification of work history. Finalist(s) for this position will be subject to a pre-employment screening as a condition of employment.

POLICY STATEMENT ON AFFIRMATIVE ACTION, EQUAL OPPORTUNITY & DIVERSITY:

Springfield Technical Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Affirmative Action Officer and/or Title IX Coordinator, Kathryn C. Senie, Ed.D, J.D. at 413.755.5642 or via email at [email protected] , the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

EQUAL OPPORTUNITY STATEMENT:

STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner, which will ensure equal access for all people and prevent discrimination. As part of this effort, a College will ensure that employment and academic decisions, programs and policies will be based solely on the individual eligibility, merit or fitness of applicants, employees and students without regard to race, color, creed, religion, national origin, age, disability, sex, marital status, military service, gender identity, genetic information, sexual orientation or political or union affiliation.