General Manager

Job Description

Job Description

Who We Are:

We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by a different restaurant that comes onsite and serves fresh lunch from their chef’s unique menu. Fooda operates in over 20 major US cities and continues its expansion across the United States. Eight out of ten employees believe Fooda is one of their company’s top perks.

What you'll be doing:
Results-driven hospitality professional with extensive experience managing integrated workplace services, including corporate café operations, pantry programs, micro markets, fitness center amenities, and conference center services. Proven ability to deliver high-quality, white glove guest experiences while optimizing operational efficiency, financial performance, and client satisfaction in fast-paced corporate environments.

Key Responsibilities
Café & Food Service Operations

• Oversee daily operations of high-volume corporate cafés, ensuring quality, consistency, and service excellence
• Manage menu development, food production, and merchandising with a focus on fresh, innovative offerings
• Lead front- and back-of-house teams, including hiring, training, scheduling, and performance management
• Ensure compliance with food safety standards, sanitation protocols, and company policies

Pantry & MicroMarket Programs

• Design, implement, and manage pantry services, including inventory control, product selection, and vendor coordination
• Oversee MicroMarket operations, including stocking, merchandising, equipment functionality, and user experience
• Analyze consumption trends and adjust offerings to meet client preferences and budget targets
• Maintain cost controls and minimize waste through effective forecasting and replenishment strategies

Conference Center, Catering & AV Services

• Coordinate and execute meetings, events, and executive dining services with high attention to detail
• Partner with clients to plan menus, room setups, and hospitality requirements for conferences and special events
• Manage conference center operations, including scheduling, room turnover, and service standards
• Lead and oversee audio visual (AV) team operations, ensuring seamless setup, testing, and execution of all technology needs
• Coordinate AV requirements such as presentations, video conferencing, sound systems, and hybrid meeting platforms
• Troubleshoot technical issues in real time and ensure minimal disruption to meetings and events
• Manage staffing, logistics, and on-site execution for events ranging from small meetings to large-scale functions
• Ensure seamless service delivery and exceptional guest experiences

Fitness Center & Workplace Amenities

• Oversee fitness center operations, including vendor partnerships, cleanliness standards, and amenity management
• Coordinate wellness-related services and ensure facilities meet safety and operational standards
• Enhance employee experience by integrating hospitality-driven services across workplace amenities

Client Relations & Program Management

• Serve as primary point of contact for clients, ensuring strong relationships and proactive communication
• Conduct regular business reviews, presenting performance metrics, insights, and improvement strategies
• Identify opportunities for program enhancements, service expansion, and increased engagement

Financial & Operational Oversight

• Manage budgets, P&L performance, and cost controls across multiple service lines
• Track key performance indicators (KPIs) and implement data-driven improvements
• Ensure operational efficiency through process development, standardization, and continuous improvement initiatives

Qualifications

• Extensive experience in corporate dining, hospitality, or workplace services management
• Strong leadership and team development skills
• Proven ability to manage multiple service platforms within a single and multi- client environment
• Financial acumen with experience managing budgets and analyzing performance metrics
• Excellent communication and client relationship management skills

Core Competencies

• Multi-Unit Operations Management
• Hospitality & Guest Experience Excellence
• Strategic Planning & Execution
• Team Leadership & Development
• Financial Management & Cost Control
• Event, Conference & AV Services Management
• Workplace Amenity Integration
  
  

What We’ll Hook You Up With:

• Competitive wages $90,000 to $110,000
• Paid time off
• 401k Retirement Savings Plan with company match
• Pre-tax commuter expense benefit
• Long-term opportunities for advancement within Fooda
• Networking opportunities for work or career with local restaurants
• A fulfilling, challenging work experience and free food!

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.

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