Customer Service Associate - Temporary

Walgreens
Chicopee, MA
  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $17.5 / Hourly
Posted 2026-07-30

Recommended Jobs

HVAC Sales Rep

Landry Mechanical
Millbury, MA

Job Description Job Description Are you an experienced Sales Professional looking to earn a great living with a company that values you and their customers? Do you have in-home sales experience…

View Details
Posted 2026-07-16

Food & Beverage Attendant

StepStone Hospitality Inc.
Needham Heights, MA

Job Description Job Description Description: We are currently seeking an upbeat, Full-time AM + PM Food & Beverage Attendant for our newly renovated property! This is a tipped position. Ben…

View Details
Posted 2026-06-24

Physical Therapist

Bay State Physical Therapy
Randolph, MA

Job Description Job Description Bay State Physical Therapy, A leading provider of outpatient physical therapy in the Northeast, is seeking passionate physical therapists to join our team in Rando…

View Details
Posted 2026-07-26

Business Development Manager- Product & Services

Biocytogen
Waltham, MA

Job Description Job Description Biocytogen is a fast-growing biotech company with broad cutting-edge technologies. You will have the best opportunity to learn and utilize the science and business…

View Details
Posted 2026-07-03

QA Tester

Stellar IT Solutions LLC
Quincy, MA

Job Title: QA Tester Job Location: Quincy, MA Interview: Virtual Job Duration: 6+ Months Job Summary: Serve as a key member of the Information Services Quality Assurance team, respon…

View Details
Posted 2026-07-30

Environmental Services Technician I

Live Parallel
Milford, MA

Job Description Job Description Schedule Requirements: Monday through Friday 12:00PM to 8:30PM Location: Franklin Production and Cultivation Facility Everyone is welcome here . Each of us …

View Details
Posted 2026-07-17

Resident Care Aide - C.N.A./ H.H.A.

Arbors at Westfield
Westfield, MA

Job Description Job Description Resident Care Aide (RCA) Arbors at Westfield– [Westfield, Ma.] Full-Time / Part-Time | All Shifts AvailableWhere Compassion, Patience, and Excellence Come Togeth…

View Details
Posted 2026-05-05

Sales Manager Retail

Adams Furniture
Everett, MA

Job Description Job Description Are you ready to lead and motivate competitive Commissioned Retail Sales Associates? Responsibilities The Sales Manager assists in training, supervising, moti…

View Details
Posted 2026-05-16

Clinical Social Worker

University of Massachusetts Boston
Boston, MA

General Summary:  The full-time Staff Clinical Social Worker for University Health Services Counseling Center will provide high quality, time- effective, evidence-based and culturally responsive clin…

View Details
Posted 2026-01-16