Commercial Property Manager

Job Description

Job Description

Waterstone Properties Group

Commercial Property Manager

(Must live in MA, NH or ME – no relocation)

Position Overview :

The Property Manager will oversee the daily operations of assigned properties (15-20 across New England) with a focus on developing and maintaining strong relationships with all stakeholders (including colleagues, tenants, vendors/contractors, and ownership), collections and the repair and maintenance (R&M) of the buildings and grounds.

Reports to Asset Management on executing portfolio wide business plans.

Responsibilities :

· Manage commercial real estate properties located in the northeast section of the US (mostly NH, MA)

· Oversee tenants, vendors, and contractors and perform work on-site and ensure COI are current and limits are in place. Communicating property-related matters clearly and timely.

· Create RFP process and competitive bidding process and analyze proposals. Coordinate regular service contracts for new vendors.

· Manage preventative maintenance schedule and coordinate with vendors to ensure regular property maintenance as necessary to ensure quality standards and tenant satisfaction. (HVAC, electrical, plumbing, and life safety equipment and systems)

· Provide prompt response to tenants including maintenance, work orders, complaints and service standards are met without tenant interruptions.

· Ensure tenants are up to date with rent payments and assign legally permissible late fees to past due deadlines.

· Support the accounting department with CAM reconciliation, budgets, obtaining invoices and contracts from vendors.

· Perform variance analysis and participate in asset performance meetings as necessary.

· Collect competitive vendor bids and make recommendations on the scope and cost as necessary for scheduling and approval.

· Responds to emergency situations (fire, equipment failure, sewer, roof leaks etc)

· Utilizes a proactive approach when dealing with investment objectives-provides ideas and insights to drive profitability.

· Support budget process with Accounting /Finance team.

· Visits and audits predetermined properties regularly.

Experience & Skills needed : driver’s license and personal vehicle required for travel around the portfolio.

Technology -Excel advanced user, Microsoft Office suite of products, Sharefile, Yardi

· Education: BA or BS preferred

· 3-5 years of commercial real estate experience – industrial or retail preferred

· Knowledge of building systems

· Knowledge of financial statements, operating budgets, CAPEX

· Self-driven and takes initiative to solve problems

· Customer service oriented – tenant and vendor focused

· Commercial Lease knowledge and understanding the nuances around lease terms and cost.

· Strong work ethic and collaboration skills needed

· Strong communicator and comfortable working in a changing environment.

· Working knowledge of YARDI

· Some occasional on call work for emergencies – after hours.

· Expected to travel 2-3 days per week.