Systems Support Engineer

Akkodis is seeking a Systems Support Engineer for a Contract job with a client in Waltham, MA . The ideal candidate must have strong experience in providing technical support for serialization systems in a regulated manufacturing environment.

Rate Range: $49.24/hour to $53.03/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Systems Support Engineer job responsibilities include:

• Provide day-to-day technical support for serialization systems (vision systems, printers, scanners, PLCs) in a 24/7 support environment.

• Troubleshoot and resolve serialization-related issues on packaging lines.

• Execute equipment qualification (IQ/OQ/PQ) for serialization components.

• Collaborate with automation and IT teams for integration of MES, SCADA, and serialization systems.

• Work with IT teams for system integration, database management, and network connectivity.

• Ensure compliance with GMP, DSCSA, EU FMD, and other regulatory requirements.

• Participate in audits and provide necessary documentation for serialization systems.

• Manage incidents and changes through established governance processes.

Desired Qualifications:

• Strong technical knowledge of serialization systems and packaging line equipment.

• Experience with MES, SCADA, and PLC integration.

• Familiarity with GMP, DSCSA, EU FMD compliance requirements.

• Hands-on experience with equipment qualification (IQ/OQ/PQ).

• Excellent troubleshooting, documentation, and communication skills.

• Ability to work in a 24/7 support environment and manage multiple priorities.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Ritesh.Kumar@ akkodisgroup.com .

Pay Details: $49.24 to $53.03 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.