Sr. Product Manager, Upstream Filtration
- Commercial : Provide technical support to global Sales organization including development of product positioning, direct in-field support (pre and post-sale), product and technology selection, implementation at customer site; Ensure strong customer facing technical support, Sales/Training Collateral Development; training for Sales, Field Service, and Field Application teams; Engage directly with Marketing team to create content, campaigns and leads
- Product Development : Support product development and commercialization for NPIs and product line extensions within the XCell portfolio; Act as a primary interface between Product, R&D and Marketing teams to manage new launches and line extensions, product upgrades, VOC coordination and alpha/beta testing support
- Product Stewardship : New part configuration and part number Generation; Maintain Product Master Data Set including SAP to SFDC mapping, Product Literature updates; Lead internal product improvement projects as a Product or Project Lead; Generate and/or support generation of Technology and Product Collateral; Drive resolution of customer inquiries and complaints with required internal functions; Drive Quality Investigations with QA; Manage product life cycle activities
- Operations : Generate forecasts to ensure accurate demand planning and product build; Active representation in Demand, Supply and Operational Planning; Support Product Assembly Workflow Optimization; Ensure correct, on-time product delivery through collaboration with Customer Service
- Business Support : Conduct business analyses for products/product lines to support business planning, generate actionable insights to identify trends within the upstream market segments; Ability to run excel models with revenue/pricing/margin analysis desirable
- BS degree in a Scientific or Engineering discipline
- 7-10 years’ experience in Product Management, Business Management or Sales, preferably in the biopharmaceutical or life science industries
- Knowledge of bioprocessing industry; Experience in Upstream Cell Culture and/or Intensification operations and with bioprocess equipment highly desired
- Experience in managing hardware portfolio with integrated software
- Excellent verbal and written communication skills, and strong organizational skills required
- Capable of working alongside senior management
- Ability to build mutually beneficial trusting relationships with internal partners, customers, and suppliers; Ability to train a group of individuals on technical subjects
- Willing to travel globally (up to 20%)
- Experience with bioreactor operations; Previous experience in commercial product management, sales and marketing or business management
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