Strategic Projects Lead
- Lead high-impact customer initiatives which drive significant growth across Fortune 50 and large-scale clinical organizations
- Scope, design, and execute projects that build and strengthen Hike’s ops, finance and customer delivery engine.
- Assist our AI Agents customers in driving ROI for their businesses.
- Drive collaboration across Ops, Finance and Go-to-Market to deliver outcomes with speed and precision.
- Develop new processes and help lead both internal and customer-facing initiatives to help drive Hike’s growth.
- Own day-to-day execution of critical operations (e.g., data operations, custom solutions, or new workflows).
- Provide regular updates and insights to Hike’s co-founders
- Contribute to cross-company initiatives, product experiments, and operational playbooks.
- Be a builder: identify gaps, create solutions, and implement processes to scale.
- 2+ years of world-class experience in consulting, finance, engineering or operations.
- Technical skills — analytical skills (incl. spreadsheets and slides), SQL, or equivalent for data analysis and problem solving.
- Experience building or scaling new processes, products, or teams from Seed/Series A -> Scale.
- Clear, confident communicator (written & verbal) with executive presence.
- Entrepreneurial energy: comfortable with ambiguity, and being uncomfortable.
- Resilient, optimistic, and mission-driven about transforming healthcare in the US and beyond.
- Comfort wearing multiple hats — from operator to strategist to customer-facing lead.
- Prior startup or entrepreneurial experience.
- Experience in digital health, healthcare systems, or regulated environments.
- Familiarity with software implementation, operational best practices, manufacturing.
- Competitive cash compensation and meaningful equity.
- Full benefits: medical, dental, vision, life.
- Direct collaboration with Hike’s leadership team and client leaders on projects critical to delivering accessible care to patients around the country.
- Accelerated career progression in a high-visibility role.
- Free custom insoles (of course…).
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