Sales Assistant

Mondo
Boston, MA

Apply now: Sales Assistant , location is Fully Remote. The start date is ASAP for this full-time position.

Job Title: Sales Assistant
Location-Type: Fully Remote
Start Date Is: ASAP
Duration: Full-time / Permanent
Compensation Range: $50K–$60K base 10% discretionary bonus
Benefits: Eligible for Health, Dental, Vision, 401K, PTO
Must be authorized to work in the U.S. This position is not eligible for sponsorship.

Position Overview

We are seeking a highly organized and proactive Sales Assistant to support the wholesale sales organization of a global leader in the footwear and consumer retail industry.

This individual will play a key role in supporting major national retail accounts, managing orders and shipments, coordinating with buyers, maintaining product information, and assisting with digital merchandising. This is an excellent opportunity for someone with early-career retail, wholesale, buying, merchandising, or sales support experience who is looking to gain broad exposure and grow within a global consumer brand.

Key Responsibilities

  • Support day-to-day operations for major national wholesale and retail accounts.
  • Serve as a liaison between buyers, Sales representatives, and cross-functional teams.
  • Manage order files and track orders and shipments to ensure timely delivery.
  • Identify and communicate order delays, pricing discrepancies, and required extensions.
  • Load and maintain styles, product information, pricing, and order details within retailer and internal systems.
  • Support digital merchandising and new-item setup to ensure products are accurately launched online.
  • Coordinate product samples for buyers, accounts, Sales representatives, and trade shows.
  • Utilize ATS, sales, and inventory reports to monitor product and account performance.
  • Partner cross-functionally with Sales, Marketing, Merchandising, and Operations to resolve issues and keep deliverables on track.
  • Own assigned processes from beginning to end while managing multiple priorities.

Required Qualifications

  • 2 years of experience in retail, wholesale, sales support, account coordination, buying, merchandising, customer service, or a related function.
  • Retail experience, including exposure to an in-store, corporate retail, wholesale, or consumer brand environment.
  • Experience supporting orders, customers, buyers, accounts, or Sales teams.
  • Proficiency with Microsoft Excel and Microsoft Outlook.
  • Strong organizational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Strong customer service and relationship-building skills.
  • Ability to effectively manage multiple priorities and deadlines.
  • Proactive, reliable, and consistent with follow-up.
  • Self-starter with the ability to take ownership of responsibilities and see processes through from beginning to end.
  • Ability to collaborate effectively with cross-functional teams.
  • Bachelor's degree.
  • Flexibility to work additional hours when business needs require it.

Preferred Qualifications

  • Experience within footwear, apparel, fashion, accessories, or consumer goods.
  • Experience supporting wholesale, department store, or national retail accounts.
  • Familiarity with purchase orders, order management, shipping, fulfillment, and inventory.
  • Experience with digital merchandising, e-commerce product setup, or new-item setup.
  • Exposure to ATS, sell-through, sales, or inventory reporting.
  • Experience communicating with buyers and coordinating product samples.
  • Experience supporting retailers such as Nordstrom, Macy's, Dillard's, or similar national accounts.
Posted 2026-08-18

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