Ski Patrol

Catamount Ski Resort LLC
South Egremont, MA

Job Description

Job Description

Respond to reported emergencies and provide emergency treatment.

Essential Duties and Responsibilities:

  • Create a safe environment for guests doing activities at the resort.
  • Promote a positive interaction and experience with all guests.
  • Oversee first aid rescue response and evacuation of guests.
  • Investigate and resolve guest complaints and follow through to completion.
  • Establish and implement emergency response plans with EMS.
  • Procure and maintain inventory of medical supplies needed for patrol.
  • Inspect and verify all patrol equipment for readiness in emergency response.
  • Implement schedules for maintenance and repair of rescue equipment.
  • Complete tramway incident reports for lift related accidents and injuries.
  • Oversee completion of patrol incident reports and required daily logs.
  • Oversee lift and mountain evacuations when necessary.
  • Participate in accident scene investigations and document reporting.
  • Facilitate required training of patrol staff and maintain related training records.
  • Oversee patrol staff ensuring they use personal protective equipment.
  • Verify and document patroller's medical certificates and qualifications.
  • Verify driver ability and approve patrollers to operate snowmobiles & ATV's.
  • Maintain compliance with OSHA requirements for patrol staff.
  • Promote cooperative effort, teamwork and good morale among staff.
  • Handle staffing responsibilities: hiring, training, scheduling, and terminating.
  • Manage employee attendance, sick days, tardiness, and time off requests.
  • Manage volunteer patrollers and track days and hours worked.
  • Assist with special events at the resort as needed.
  • Perform other tasks as assigned by owner.

Minimum Qualifications (Knowledge, Skills, Abilities):

  • Skilled in providing excellent customer service.
  • Must be a skilled rider, capable of negotiating aggressive terrain.
  • Have a current Professional Rescuer CPR Certification.
  • Have current OEC outdoor emergency care certification; National Ski Patrol.
  • Must be computer savvy, quick to learn systems & program software.
  • Able to prioritize job duties and manage time effectively.
  • Prior supervisor or manager experience required.
  • Communicate clearly using 2 way radios.

Core Competencies:

  • Decision Making: Use sound judgment to make good decisions.
  • Friendly Service: Treat people courteously and respond in a helpful manner.
  • Teamwork: Interact with team members effectively put company goals first.

Physical Demands:

  • This is a physically demanding position.
  • Must be physically fit and able to lift up to 100 lbs.
  • Must be able to hike, bend, climb, lift, reach, push and pull repetitively.
  • Must be mentally attentive and focused at all times.
  • Must be able to adapt to climate and work in extreme weather conditions.
Posted 2026-04-17

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