Unit Coordinator | Family Unit | MGH

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

This individual must be able to provide a flexible schedule and coverage on nights weekends and holidays.

- 36 hr. night position

Job Summary

Essential Functions (Key Roles & Responsibilities)
Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit functioning as the liaison between the patient visitors and the clinicians.
Expected to effectively organize priorities complete tasks on time and to manage confidential patient information.
Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions discharges and transfers.
Also expected to provide outstanding services for every customer interaction.
Actual job duties may vary by department.

Performs clerical and other duties to assist in the general administration of the floor or unit.
Greets and interacts with patients families visitors and coworkers in person and via communication tools in a professional manner.
Receives prioritizes organizes and manages information at the central nursing station and throughout the unit.
Schedules consultations tests procedures and patient transport to other departments.
Enters into electronic medical record accurate and timely information about admissions discharges and transfers to facilitate efficient patient throughout the unit.
Contacts ancillary service departments to obtain equipment services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
May assist manager with payroll duties or scheduling of staff or supervision of unit secretaries. Duties may vary by department
Performs other duties as assigned Complies with all policies and standards

Qualifications

QUALIFICATIONS

• High School Diploma or Equivalent Required
• Associate Degree Preferred

Licenses/Certifications

• Unit Coordinator Certification - National Association of Health Unit Coordinators Inc. Preferred

Work Experience

• administrative support experience 2-3 years required

Knowledge Skills and Abilities

• Proficiency with office procedures and equipment i.e. filing copying scanning printing and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use phone system.
• Managing ones own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal written and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Additional Job Details (if applicable)

Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education and we are committed to delivering our employees with an exciting and exciting career.

Our culture is one of collaboration and innovation. We believe that by working together we can achieve outstanding things. We are also committed to delivering our employees with a work-life balance that allows them to thrive both expertly and personally.

If you are looking for an exciting and rewarding career in medicine then Mass General Hospital is the place for you. We offer a variety of career opportunities so you can find a position that fits your interests and skills. We also offer several benefits so you can be sure that you are well-compensated for your hard work.

Do you think you may be a good fit for New Englands #1 Medical Center based on U.S. News Best Hospitals for 2025-2026: Massachusetts General Hospital

Remote Type

Onsite

Work Location

267 Charles Street

Scheduled Weekly Hours

36

Employee Type

Regular

Work Shift

Night (United States of America)

Pay Range

$18.22 - $26.06/Hourly

Grade

3 At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.

Required Experience:

IC