Security Guard

Job Description

Job Description

Description:

Are you ready to play a vital role in safeguarding art, history, and people? The Worcester Art Museum is seeking dedicated and highly adaptable individuals to join our Security team as a Part-Time Security Guard. This non-exempt position offers an hourly wage of $16.25.

As a Security Guard, you will serve as the eyes and ears of the Museum, when staff and the public may or may not be present, ensuring the safety of artwork, the building, and everyone within it. Your responsibilities will include continuous monitoring of advanced security systems and taking appropriate action when necessary. Your shift will involve conducting regular physical rounds throughout the building. You will check access and manage deliveries, as well as communicating anomalies and daily activities. It is essential to follow departmental protocols to contact appropriate parties without delay when addressing emergencies. We need someone with personal confidence who can take the initiative to act upon situations, rather than being hesitant to ask questions. You should not hesitate to contact management, even at 2:00 AM, if a situation arises, as you are our key presence when others are not on site.

This role demands an exceptional degree of flexibility. We are actively hiring for second (4:00 PM to midnight) and third (midnight to 8:00 AM) shifts, which means you must be comfortable working nights, overnights, weekends, and holidays as required. The second shift specifically needs individuals who are very flexible as most museum events occur during this time, leading to constantly shifting closing times and varied daily schedules. A preference for a set, limited schedule is not possible with this role. The third shift is generally more routine and repetitive. This position offers significant independence, especially during off-hours, and involves less interaction with the wider WAM staff. This environment suits individuals who thrive in a more solitary work setting.

Position Title : Security Guard

Employment Type: Part Time, Non-Exempt

Department: Security

Division: Operations

Reports to : Security Manager

Supervisory Responsibilities: None

Salary Range: $16.25 Hourly

What do you need to be successful in this role?

• Comfort with Technology is a Must: You will be using and learning new and existing technology systems, including monitoring equipment, and are required to keep up to date with your email for information from management.
• Exceptional Attention to Detail: This is essential for monitoring systems, conducting thorough rounds, identifying mechanical issues or leaks, and ensuring nothing is out of place
• Adaptability and Resilience: The ability to adjust quickly to changing situations and deal with something that might change at the last minute is crucial
• Strong Communication Skills: You'll need to effectively communicate details verbally and in writing and interact with external contractors and museum staff daily. This role involves a significant amount of internal guest services, as you will interact with every department in the museum.
• Team Collaboration: You will be working with a diverse team. You must be open to working with and understanding different viewpoints from multiple backgrounds
• Prior experience in security or monitoring systems is preferred, but not strictly necessary. Strong customer service experience can be an excellent alternative qualification.

About WAM

The Worcester Art Museum connects people, communities, and cultures through the experience of art. Our wide-ranging exhibitions tell global stories—from art made thousands of years ago to works being created today. The Museum’s collection of nearly 40,000 objects, assembled since its opening in 1898, provides a foundation to connect visitors of all ages with art, artists, and the ideas they spark. With strong ties to both our local community and the international art world, the Worcester Art Museum is an essential cultural venue for Central Massachusetts and beyond.

Diversity, Equity, Accessibility, and Inclusion at WAM: At WAM we are committed to building a diverse environment, one where staff feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Please visit our Mission, Vision, and Values page to learn more.

The Museum is an equal opportunity employer committed to diversity.