Product Manager - GMP

Refeyn
Waltham, MA

The Role:

The Product Manager should guide NPI and further development of our disruptive analytical solutions for Biopharma GMP-regulated environments . The successful candidate will work at the interface between key customers, product marketing managers and the R&D teams to deliver winning product solutions. Building on an exceptional market opportunity, this is a great chance to shape the product portfolio of a high-growth scale-up company.

Primary responsibilities for this role include:

Product Strategy and Vision:


  • Define the product vision and strategy in alignment with the company’s overall goals and market trends.


  • Develop and maintain a product roadmap that reflects customer needs, business priorities, and technological advancements.

Market Research and Analysis:


  • Conduct market research to identify customer needs, competitive landscape, and emerging trends.


  • Analyze data to inform product decisions and strategy, ensuring the product remains competitive.

Product development and lifecycle management:


  • Collaborate with engineering and design teams to develop product specifications and ensure timely delivery of high-quality products.


  • Prioritize features, define product requirements, and manage the product backlog .


  • Manage the product lifecycle from concept to launch, ensuring deadlines are met and resources are effectively allocated .


  • Develop and execute end-of-life strategies, ensuring smooth transitions, clear customer communication, and effective management of remaining inventory and support obligations.

Cross-functional Collaboration:


  • Ensure effective communication and alignment across all teams involved in the product lifecycle.

Customer Focus:


  • Gather and analyze customer feedback to continuously improve the product and enhance user experience.


  • Act as the voice of the customer within the company, advocating for their needs and ensuring the product meets or exceeds customer expectations.

Performance Monitoring:


  • Track and report on product performance, using data to drive decisions and improvements.


  • Identify key metrics and KPIs to measure the success of the product.

We are ideally looking for someone with the following skills and experience


  • Extensive knowledge of analytical instrumentation requirements for the characterization of antibodies, viral vectors, and non-viral vectors in GMP-regulated environments.


  • Deep understanding of mass photometry target applications and workflows.


  • Adequate experience in managing products for life sciences research in GMP regulated environment


  • Experience of working with or in agile teams


  • Excellent written and verbal communication skills


  • Proven ability to influence cross-functional teams without formal authority


  • Regular travel to customers, conferences or workshops (up to 30%)


  • Personal fit to the company culture – passionate, driven by quality and achieving results, high level of integrity


  • Understanding of mass photometry workflows and products

We know there is no such thing as the perfect candidate and that there is great value in transferrable skills, so please don’t feel you have to tick all of the above boxes to apply!

Why work for Refeyn?

Compensation and core benefits


  • We use Radford data to ensure we offer competitive salaries. We anticipate a salary between $110,000 and $140,000 for this role.

  • 25 days PTO per year in addition to 10 paid holidays

  • 5% company match to 401(k)

  • Comprehensive core benefits package including medical, dental, vision, life insurance and more

  • Suite of voluntary benefits including flexible spending accounts, supplemental insurances for accident, critical illness, hospital indemnity, and more

Family Friendly Benefits

Refeyn offers generous parental leave options, depending on your length of service, plus an annual allowance for emergency childcare.

Supporting your Development

All employees receive access to Linkedin Learning which offers thousands of courses to support their personal and professional development. We also run frequent training sessions on both hard and soft skills.

Creating an Engaging Culture

Refeyn has a subsidised weekly lunch for onsite employees and a vibrant social calendar which includes holiday parties and midsummer festivals plus an annual team budget for managers to plan team-building activities.

Values-Led

Refeyn is committed to celebrating each other’s differences and creating a dynamic, driven and diverse culture where everyone can flourish. We are proud to have been awarded Committed Status by the Inclusive Employers Standard in 2024 and are working hard to create a safe and empowering environment for all.

We firmly believe that there is great strength in building teams with different voices, experiences, perspectives, and backgrounds so that we can continue to share the team workload and enable our customers to succeed, and we welcome applicants from all sections of society to join us on our mission to transform analytical workflows using the power of light.

Posted 2025-09-12

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