ASSISTANT DIRECTOR, AWARDING AND COUNSEL, Enrollment & Student Administration, Financial Assistance

Assistant Director, Awarding and Counseling OFA 50003792

About the Role

BU Financial Assistance seeks an Assistant Director for Awarding and Counseling. This position helps achieve Boston University’s goals for recruitment, retention, and superior service by assisting students and parents in financing their education through financial analysis, planning, and advisement. This Assistant Director reviews student financial assistance applications, reviews/evaluates appeals, and verifies financial information. This role administers financial aid awards and will ensure that awards are in compliance with state and federal regulations.

The Assistant Director for Awarding and Counseling works closely with the Office of Admissions, Combined Enrollment Services, and Student Accounting Services to provide excellent customer service for students and their families. This role also works closely with academic advising offices and Dean of Students to resolve any student concerns. In addition, this role works with community-based organizations on college access initiatives.

The Assistant Director’s primary duties include:

• Managing a caseload of undergraduate students.
• Evaluating, analyzing, and processing detailed confidential reports to determine student eligibility for financial assistance using both federal and institutional methodology.
• Counseling student and families to help them make informed enrollment decisions and plan for their time at BU.
• Assisting the communications and outreach team in strengthening campus partnerships through presentations and events, both virtually and in-person.
• Ensuring that financial aid is packaged and disbursed and.
• Participating in internal committee meetings, such as the Satisfactory Academic Progress Committee.

Benefits and other information

• Remote work is dependent on performance and responsibility. This position is designated as remote-local. The successful candidate must reside within a 3-hour commuting distance of the University to attend occasional in-person events as required.
• Generous benefits package including health, dental, life insurance, tuition remission, retirement plan, paid time off.

About the Organization

Boston University Financial Assistance is part of the Enrollment & Student Administration unit (ENSA). BU Financial Assistance plays a critical role in ENSA’s mission; enrolling and retaining students, securing external funding and generating tuition revenue through strategic discounting. BU Financial Assistance provides important services through timely and accurate review of financial aid applications, awarding of financial aid funds, processing of loans, and by providing counseling to students and parents on the financial aid process, programs and related issues.

Across the 11 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly inclusive University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees.

Required Skills

Requirements:

A cover letter is required for consideration.

About the Candidate

A bachelor’s degree is required for this position. We are seeking a candidate who:

• Has at least one year of previous experience in a similar role.
• Demonstrates strong analytical skills.
• Is an effective problem solver.
• Displays excellent interpersonal and written/oral communication skills.
• Has the ability to manage multiple and competing deadlines. Works well independently and in a fast-paced and team-oriented environment.

Working knowledge of federal and state financial aid policies, procedures, and regulations are preferred but not required. Experience using PeopleSoft Campus Solutions is a plus.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.